Security Guard Reception Access Control

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

About the role

As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor alarms and security-related systems, and provide exceptional customer service. You will serve as a highly visible, professional presence while helping to deter incidents through clear communication and attention to detail.

Responsibilities

• Provide exceptional customer service to tenants, visitors, vendors, and prospective clients at a commercial real estate front desk while carrying out site-specific procedures and security-related policies.
• Monitor access to the building by greeting visitors, verifying credentials, issuing visitor passes, and maintaining accurate visitor and contractor records.
• Answer and route incoming calls, provide building information and directions, and assist occupants with routine front-desk inquiries.
• Monitor lobby activity, access-control systems, cameras, and alarm notifications, reporting unusual activity or security-related concerns to appropriate personnel.
• Respond to incidents, emergencies, and critical situations in a calm, professional, problem-solving manner in accordance with site procedures.

Requirements

• A guard card or license is preferred.
• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Experience with access control and badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Pay

$20.75 / hour

Schedule

• Monday: 02:00 PM - 08:00 PM
• Tuesday: 02:00 PM - 08:00 PM
• Wednesday: 02:00 PM - 08:00 PM
• Thursday: 02:00 PM - 08:00 PM
• Friday: 02:00 PM - 08:00 PM

Position Type: Full Time