Security Guard (Norwood - 2nd and 3rd Shift)

Major Duties & Responsibilities

• Conduct scheduled walking rounds of the facilities, both outside and inside.
• Monitor property entrance/exit posts, inspect property and monitor visitors.
• Contact law enforcement or fire department in case of an emergency. Communicate all incidents of such to NSG leadership and property owners.
• De-escalate situations by reducing the level or intensity, where conflict resolution or crisis management is needed. Use Verbo Judo techniques to understand the warning signs and defuse conflict verbally.
• Be aware of signs of tension
• Deter by establishing your authority
• Remain calm
• Give people an opportunity to talk
• Provide a visible and reassuring presence to deter potential security threats.
• Perform other related duties as assigned.

Qualifications

• Excellent observational skills and attention to detail.
• Authoritative verbal communication skills
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.
• Proficient operation of radio or telephone equipment.
• Professional and cordial interaction with the public.

Competencies

• Decision-making skills
• Situation analysis
• Attentiveness
• Judgment
• Physical stamina
• Vision
• Dexterity

Education

• High school diploma or GED equivalent.

Certifications and/or Licenses

• Must be able to obtain a security license through the state of Ohio.
• Successful completion of a pre-employment drug screen.
• Ability to pass a pre-employment background check.

Physical Requirements and Working Conditions

• Prolonged periods of standing and walking as needed to perform work.
• Ability to patrol the property and access areas quickly.
• Required to work in outdoor weather conditions.