Security Guard
About Our Organization
Founded in 1968, the Studio Museum in Harlem is the nexus for artists of African descent locally, nationally, and internationally and for work that has been inspired and influenced by Black culture. It is a site for the dynamic exchange of ideas about art and society.
Job Summary
This position interacts with visitors in a positive and welcoming manner, provides directions and information related to the Museum collection, public programs, as well as safeguarding visitors, staff, and the Museum's assets. Guards are responsible for communicating Museum policies regarding the safety of the collection and ensuring staff and visitors adhere to established protocols to safeguard the collection from damage. Additionally, this position is a member of the fire safety program by default, meaning any Museum security guard will need to have some level of fire safety skillset, which will be commensurate in skills for all security guard supervisors. Upon the Museum's reopening, the position will require availability for a 24/7/365 security coverage.
Essential Duties and Responsibilities
- Conducts opening and closing procedures of building, including inspection of rooftop and of assigned galleries and other surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public
- Performs regular patrols of assigned area and reports issues and/or safety concerns to the supervisor.
- Ensure that the public, Museum staff, and other outside contractors adhere to certain fundamental rules of security to prevent theft, fire, damage, and personal injury.
- Responsible for preventing disorder and overcrowding.
- Monitor and report safety conditions.
- Monitor CCTV cameras as required.
- Responsible for elevator operation when required.
- Check packages of persons and/or staff entering and leaving the Museum.
- Completes daily log and other security reports as required.
- Reports and responds to emergency incidents (e.g., medical emergencies, natural disasters, visitor complaints).
Skills and Qualifications
- New York State Guard certificate.
- CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided.
Training
- De-escalation, crowd control, management of aggressive behavior, physical security, conflict resolution, suspicious mail/packages, screening visitors, metal detectors, cultural sensitivity, fire alarm systems, hand-held wand, post orders, etc.
Education and Experience
- A minimum of two-year security guard work or customer service experience with experience working in a museum preferred.
- Excellent verbal and written communication skills, along with strong organizational and planning skills.
Physical Demands
- Ability to walk/stand for extended periods of time.
- Ability to climb stairs and stoop/kneel to perform security duties.
- Ability to work weekends (five-day work week includes weekend days).
Work Environment
- This position is a non-exempt position and may require working more than forty (40) hours during a work week.
- A fast-paced environment with varying levels of guests and employees present.
- Works with a group of team members within Building Operations – a critical department formed of engineering, Facilities, and security staff – and other museum staff.
- Building Accessibility – office locations are wheelchair accessible, with elevators in the building. Other accessible accommodation can be further discussed.
Compensation
$22 per hour
Salary is commensurate with experience within the guidelines of a small not-for-profit. A competitive benefits package is provided, including medical, dental, life and long-term disability insurance, a retirement account, and substantial vacation time.
Application Instructions
Please upload your resume and cover letter to your application. No phone calls or emails, please.
Please note that while careful consideration will be given to each submission, only a select number of applicants will be contacted due to the volume of interest.
Administration & Operations
New York, NY