Security Guard

Responsibilities

• Monitor public areas, sales floors, entrances, and high-value sections for unusual activity or potential security threats.
• Oversee and operate security systems including alarms, access controls, and CCTV cameras.
• Maintain constant situational awareness to proactively identify risks or suspicious behavior.
• Identify potential shoplifters, internal theft indicators, or fraudulent behavior among customers or staff.
• Discreetly observe and, when necessary, follow individuals of interest in accordance with store policy and legal guidelines.
• Safely confront and address suspected shoplifters as trained and authorized.
• Work closely with management and local law enforcement when required.
• Accurately document incidents, theft attempts, suspicious activity, and any security violations.
• Prepare detailed written reports of observations while on duty, including timelines and supporting facts.
• Maintain logs of daily activities, equipment checks, and any operational concerns.
• Provide a visible, professional security presence that promotes a safe shopping environment.
• Respond to emergencies—including medical emergencies, alarms, or building safety issues—in a calm, efficient manner.
• Support staff with secure opening and closing procedures.

Qualifications

• 3–4+ years of professional security experience, preferably in luxury retail, hospitality, or loss prevention.
• Strong observational and interpersonal skills; able to remain composed under pressure.
• Familiarity with CCTV systems, alarm procedures, and retail security protocols.
• Ability to stand or patrol for extended periods.
• Professional demeanor, punctuality, and reliability.
• Valid NYS Security Guard License (required).
• CPR/First Aid certification is a plus.
• Fast-paced luxury retail setting.
• Requires weekend, evening, and holiday availability.
• Ability to interact with customers, staff, and law enforcement as needed.