Security Gate Officer - Overnight
Holiday Inn Club Vacations · Greater Orlando · 5 days ago
Information TechnologyFull-time
About the role
This position is responsible for performing gate operations and access control duties to ensure the safety and security of guests and team members, protect Orange Lake’s assets, and maintain controlled access to the resort.
Responsibilities
- Greet guests warmly, offer advice and guidance regarding the resort.
- Ensure all guests receive directions on how to reach their intended destinations.
- Work closely with the front office team to conform reservations.
- Identify and engage any suspicious person(s) who may attempt to access the property under false pretenses and verify their purpose for being on the property.
- Greet employees arriving for work by confirming they possess their active OLCC Employee ID Card.
- Greet incoming Warehouse deliveries, confirm they are vendors and provide appropriate directions to the drivers.
- Cook up with Security Officers during emergency situations to ensure arriving emergency vehicles receive directions on how to reach their intended destinations in a timely manner.
Qualifications
- Strong customer service background.
- Two years of hotel or retail experience with high customer contact preferred.
Benefits
- Company Benefits: Matching 401K, Growth & Developmental Opportunities
- Comprehensive Medical, Dental & Vision Benefits
- Employee Assistance Program
- Paid Time Off
- Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
- Tuition Reimbursement & Continuing Education Courses
Pay
N/A
Schedule
N/A