Security EMT

About the role

Responsible for the safety and well-being of guests and fellow employees. All team members will follow the Everyone Greets Everyone (EGE) policy: acknowledge guests and fellow team members within 10 feet, initiate friendly verbal greeting within 5 feet, keep your head up, look around (“head on a swivel”), and look for opportunities to greet guests and others. When on the floor, you are “on stage.”

Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.

Responsibilities

• Give directions and provide escort to customers in need.
• Provide assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Perform chip fills and jackpot verifications.
• Regularly escort money and persons in money-handling positions.
• Provide first aid, including CPR when necessary.
• Patrol all sections of property to identify safety hazards and breaks in security.
• Interview, investigate, and document all applicable incidents in accordance with company policy.
• Create detailed descriptions of people and incidents for lost and found.
• Enforce all company policies and procedures.
• Serve as the primary first responder to all medical emergencies for guest and employee injuries and illnesses.
• Provide emergency medical/multi-media first aid and determine requirements for emergency treatment off-property.
• Present a well-groomed, professional appearance.
• Perform other duties as assigned.

Must be able to:

• Work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Physically restrain adults who weigh more than 200 pounds.
• Respond calmly in crisis and stressful situations.
• Work independently.
• Stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
• Lift and carry up to 60 pounds.
• Push or pull up to 150 pounds.
• Make rational decisions when handling guest and employee issues.
• See and remember the specific details of incidents and persons.
• Give court testimony when necessary and write detailed reports.
• Respond to visual and aural cues.
• Read, write, speak, and understand English.
• Tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

Requirements

• High school diploma or equivalent and two years of experience in a position with direct guest contact.
• Must be able to prepare effective written reports.
• Two years of police, military police, or casino security experience preferred.
• Excellent customer and employee relations skills.
• Ability to obtain Alcohol Awareness, First Aid, and CPR certifications.
• Ability to work any day of the week and any shift.
• Ability to get along with co-workers and work as a team.
• Current EMT certification/license by the State of Oklahoma.
• Valid Oklahoma Driver’s License with no DUI’s or suspensions within the last three years.

Schedule

Must be able to work a varied schedule including holidays, nights, and weekends as needed. Must be able to work a reasonable amount of overtime when required.