Security Dispatcher

About the role

The Security Dispatcher is a full-time position working within the Security Command Center, under the supervision of the Building Security Manager for SoFi Stadium. The position entails working an assigned shift (Day, Evening, or Overnight).

Responsibilities

• Security Dispatcher personnel to emergency and non-emergency calls for service.
• Process and record emergency and routine calls for service.
• Answer incoming phone calls, operate a computer dispatch system, and monitor alarm systems.
• Monitor and direct appropriate response to all calls for service.
• Visually monitor extensive CCTV system.
• Communicate with law enforcement agencies, as necessary, to coordinate emergency/non-emergency information in real-time.
• Properly dispatch/categorize all call types for service.
• Knowledge of CCTV system established protocols/operations of all equipment including tracking maintenance needs of cameras, servers. Acknowledge/identify the need for contact assistance of any operational issues that may affect views/footage.
• Other duties as necessary and assigned.

Requirements

• A High School diploma or equivalent.
• Minimum of one year of prior Dispatcher experience.
• Effective verbal and written communication skills.
• Able to exercise good judgement while assessing emergency and non-emergency situations; ability to maintain a calm and rationale demeanor.
• Demonstrated ability to operate a two-way radio and various communication equipment.
• Able to prioritize work and maintain effective time management skills.
• Preferred prior experience working in a Security role and environment.
• Flexible schedule; able to work nights, weekend, and holidays as required.

Physical Requirements

• Constant movement and use of limbs;
• This position requires good manual dexterity, coordination, and stamina.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Essential Physical Requirements

• Patrolling (on foot): Walking, Standing, Balance and Coordination, Lower Body Strength, Cardiovascular Endurance, Posture, Endurance, Sitting, Alertness, Climbing Stairs, Lower Body Strength, Balance, Posture, Alertness, Climbing, General Requirements, Vision, Hearing, Dexterity, Lifting/Carrying, Cold/Heat, Wet/Dry, Noise/Vibrations, Hazards.

Compensation

$22.00/hour - $24.00/hour. In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate's education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.