Security Dispatcher

About the role

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location.

Responsibilities

• Dispatch both emergency and routine calls for service
• Build a rapport with residents and visitors by providing personalized customer service and hospitality
• Track all pertinent information during your shift
• Initiate the first level of the incident report for Security and Emergency Services Officer completion
• Monitor the Emergency Call System for independent living
• Track the status of residents involved in emergency situations
• Maintain situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
• Dispatch ambulance, private ambulances, or 911 as needed

Requirements

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
• Effective communication skills with residents, visitors, and staff at all levels

Qualifications

Commensurate with experience, range $19.00- $21.00.

Skills

N/A

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Schedule

Full Time Day Shift (7:00AM-7:00PM)

Pay

Commensurate with experience, range $19.00- $21.00.