Security Coordinator Full time Days

About the role

This position will focus on Training. The Security Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Security Coordinator is responsible for regional Security Services key administrative tasks to include but not limited to security compliance with training, various record keeping, data analytics and security systems testing.

Responsibilities

• Communicating regularly with other Security Services leadership, including but not limited to Program Managers, Regional Manager and Regional Director regarding departmental needs.
• Assisting in identifying opportunities for improvement regarding Security Services issues at their site.
• Seeking and relaying feedback from the team on departmental improvements.
• Overseeing general security monitoring, providing recommendations to ensure compliance with NM and Security Services policies as needed.
• Maintaining personal knowledge of industry standards and technology trends in healthcare security.
• Ensuring Security Services employee personnel file documentation is up to date at all times.
• Collaborating with other site leaders to ensure a safe environment.
• Assisting in the rollout and education of new processes in a positive manner, along with development of site and building specific security procedures and policies.
• Developing and maintaining relationships with customers, such as department Managers and Directors.
• Conducting audits and metrics to include but not limited to: Security Performance and Key Performance Indicators to assist with compliance to Security Services policy and procedure.
• Assisting in creating a culture that supports NM’s Patients First mission.
• Completing departmental and Environment of Care assessments as directed.
• Overseeing the onboarding of new hires and Field Training Officer programs, including orientation, internal training, IAHSS testing, and annual mandatory education and competencies.
• Ensuring integrity and timely reporting of security metrics to leadership for monthly and annual reports.
• Developing and maintaining relationships with key internal partners to ensure public safety within and around NMHC properties.
• Complying with security compliance with regulatory standards, including Environment of Care (EOC), Joint Commission and Illinois Emergency Management Association (IEMA).
• Complying with security laws, regulations, and contract requirements; directing subordinates in enforcing compliance; and maintaining relationships with law enforcement, regulatory agencies, and other issuers of security requirements.
• Supporting programs based on strategic security services initiatives at the local or system level.
• Promoting and maintaining a positive and constructive working environment.
• Performing other responsibilities as designated in support of organizational priorities.

Qualifications

• High-school diploma or GED
• Successful completion of the IAHSS Basic exam within 90 days of hire
• Successful completion of the IAHSS Advanced exam within 180 days of hire
• Maintain IAHSS Basic and Advanced certification
• Current Basic Life Support Certification through American Heart Association within 9 months of hire
• Interpersonal and communication skills necessary to interact effectively with a variety of individuals including employees, medical staff, patients, visitors, police, etc.
• Writing skills necessary to complete reports and paperwork that meets departmental standards
• Previous experience in a health care safety and security role or related experience
• Associate’s Degree or two additional years of relevant experience
• Exceptional interpersonal skills and customer service orientation, strong problem-solving skills, and strong process improvement skills
• Valid driver’s license
• Physical demands: lift/carry up to 65 pounds and a push/pull force up to 75 pounds; ability to lift/assist with heavy objects occasionally; ability to operate a motor vehicle; ability to stand and walk during much of work shift patrolling hospital buildings and grounds
• Preferred: Previous supervisor/management experience
• Preferred: Military and/or Law Enforcement experience
• Preferred: Bachelor’s degree
• Preferred: Valid Firearm Owner Identification (FOID) card

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part