Security Control Center Specialist, Associate

About the role

Ensures security response to alarms, incidents, and events affecting PG&E assets. Works with Line of Business contacts to address potential security and regulatory compliance issues. Operators lead contract security officers to execute security operations and support corporate security.

Responsibilities

• Assists with resolution of immediate security concerns (e.g., security events, law enforcement information requests, incidents, and alarms).
• Standardizes and automates access control processes, partnering with Line of Business contacts.
• Provides support on NERC/CIP, SOX, and other regulatory compliance initiatives regarding access control procedures, database activities, and CIP-006 background check requirements.
• Coordinates with Corporate Security personnel, Law Enforcement, and Line of Business stakeholders to address information and data requests related to security operations, investigations, compliance activities, and regulatory requirements.
• Monitors and acknowledges alarms and security systems, ensuring appropriate escalation and coordination of security responses.
• Ensures compliance with legal, Federal, and State regulations.
• Provides support in composing and proofreading correspondence/documents and compiling data for standard reports.
• Responds to data requests related to incident investigations, compliance and regulatory audits, and customer inquiries.

Requirements

• High School diploma or GED
• Experience in control center, dispatch, or operations center
• CA Class C License, or equivalent
• Must be able to obtain NERC/CIP clearance

Qualifications

• Bachelor’s Degree or equivalent experience
• Military or law enforcement experience
• Previous security dispatch experience
• Leadership experience in security operation centers or related
• NERC-North American Electric Reliability Corporation certification

Pay

The hourly rate for this position ranges from $32.70 to $49.04.