Security Captain at Lake Mary Hospital

About the Role

Manages or assists the Manager of security with the administrative and operational functions for the Security Department at Orlando Health Lake Mary Hospital, a new comprehensive acute care facility opening with 124 beds and expanding to 240 beds. The hospital offers a full scope of medical and surgical services including cardiovascular, general surgery, orthopedics, women's services with labor and delivery, and a future NICU.

Responsibilities

• Provides primary or secondary management oversight for the security function of assigned hospitals
• Works with the Corporate Manager and other Security managers and administers system-wide to develop and implement security initiatives
• Manages or assists in the management of staff, assists in the development of policies and procedures, goals and objectives, and provides timely information to administrators
• Meets with direct reporting staff to review performance and progress according to departmental goals and takes corrective action when necessary
• Coordinates or assists their manager if assigned to one with coordinating all departmental process improvement activities including liaison with the Process Improvement Team
• Ensures that employees assigned to them receive appropriate training and all training/licensure/certifications are properly documented
• Assists their manager and/or administrator in preparing and implementing Department budget
• Works with the Security Department leadership team corporate wide and hospital administration to develop strategies for crime prevention at each of the campuses
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies
• Maintains compliance with all Orlando Health policies and procedures
• Assists in the attainment of financial goals for areas of responsibility
• Establishes Critical Success Factors for areas of responsibility and consistently meets or exceeds the CSF standards
• Stays informed of evolving technology related to healthcare security operations
• Demonstrates and promotes Orlando Health Culture, Values, and Commitment to Excellence standards
• Maximizes customer satisfaction
• Must exhibit the highest degree of trust and integrity in all functions

Qualifications

• Associate degree
• Five (5) years Law Enforcement, U.S. Military Service, or Security experience, to include three (3) years supervisory experience
• Valid Florida driver's license and must be insurable under the Orlando Health insurance carrier's requirements and standards