Security Attendant

About the role

The Security Attendant plays a crucial role in ensuring the safety of guests, their families, and visitors at Great Wolf Lodge. They are responsible for maintaining security and safety within the hotel premises.

Responsibilities

• Maintains the security and safety of the hotel, guests, Pack Members, and their property by providing constant vigilance in and around the hotel premises
• Fills in security related job assignments
• Runs routine inspections of the hotel premises
• Acts promptly in the event of a circumstance that requires attention
• Assists Management in dealing with any incidents that arise within the hotel and produces detailed documentation of events
• Follows all Occupational Health & Safety rules upheld by the hotel
• Projects a professional and polished image that inspires confidence and trust
• Remains composed and behaves professionally during emotionally charged or stressful situations
• Provides guest service in every interaction with guests at the resort
• Helps manage risk, and uses contingency plans to face uncertainty and adapt to change
• Sorts through conflicting perspectives without taking sides. Is aware of personal biases and doesn't allow them to affect decisions

Qualifications & Skills

• High School education or equivalent
• Experience managing extensive closed circuit television arrays; comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systems
• Willingness to work evenings, weekends, and holidays depending on business demands
• Successful completion of a criminal background check and drug screen

Desired Qualifications & Skills

• Law enforcement background
• First responder training

Physical Requirements

• Lift up to 30 lbs.
• Ability to sit and/or stand for long periods of time

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave