Security Associate II

About the role

The position is hourly and reports to either the Safe and Secure Team Lead or the Safe and Secure Manager. It requires a 24/7 operation with gates manned at all times.

Responsibilities

• Deliver a service first approach in everything you do.
• Exemplify Carvana’s values.
• Be the face of Carvana to associates, vendors, and visitors at the gates.
• Partner with the Safe and Secure Team Lead and Manager to resolve requests for badge creation, CCTV review, and other components.
• Ensure requests are delivered in a timely, quality, and service-oriented manner.
• Be available to support the Safe and Secure Team when needed.
• Train and certify on life-saving measures such as first aid, CPR, and AED.
• Handle emergency situations with a calm demeanor and effective communication.
• Execute facility Safe and Secure Principles at entrances and exits.
• Utilize the Safe and Secure Application (SAS App) and RFID technology.
• Manage and document the movement of vehicles into and out of the Inspection Center and Logistics facility.
• Conduct routine patrols and document any security or safety concerns.
• Communicate effectively with team, partners, and customers.
• Participate in identifying and documenting vehicle and property damages.
• Support JIRA CCTV review requests and badge requests.
• Assist in reviewing safety incidents and enhancing safety protocols.
• Provide ongoing coaching and development to new associates.

Qualifications

• At least 1 year of Carvana Safe and Secure experience.
• Strong verbal and written communication skills.
• Proven track record of strong decision-making in a complex environment.
• Ability to relate well with others and establish strong working relationships.
• Organizational and planning skills.
• Positive handling of conflict situations.
• Knowledge of CCTV, RFID, card access, and other Safe and Secure technology.
• Previous experience supporting an OSHA program – Safety Team.
• Previous experience supporting crisis prevention and/or response plans.

Skills

• Excellent visual acuity and manual dexterity.
• Use of safety equipment as required.
• Frequent driving and computer data entry.
• Adherence to regular and predictable attendance.

Benefits

• Full-time hourly position with a competitive wage.
• Medical, dental, and vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for pets, and more.
• A great wellness program to maintain physical and mental health.
• Opportunities to expand skill set and share knowledge across the organization.
• Promotions from within and rapid career development in a start-up atmosphere.
• Access to a 24/7 operation with gates manned at all times.

Requirements

• Must be able to read, write, speak, and understand English.
• Must be at least 18 years old.
• Must be able to lift up to 60 pounds independently and carry up to 60 pounds up to 20 feet.
• Must be able to stand for extended periods, stretch, reach, walk, stoop, push, and pull in a cold, hot, noisy, and wet environment.
• Must be able to wear safety equipment as required.
• Must adhere to regular and predictable attendance.