Security Associate

About the role

This position involves providing 1:1 supervision for patients with high risk of assaultive/aggressive behaviors under the direction of an RN. Responsibilities include following individual treatment plans, coordinating care with other disciplines, and maintaining accurate medical records.

Responsibilities

• Proficient in using computer and software programs
• Uses accurate medical terminology
• Operates unit communication equipment
• Fulfills Code Procedures and adheres to Infection Control Policy
• Calls staff as directed
• Transports patients
• Coordinates care with other disciplines
• Initiates and maintains records and reports
• Organizes and maintains medical records in accordance with universal chart order
• Thins charts and prepares discharged medical records for timely pickup
• Posts reports on charts
• Demonstrates good time management by avoiding unjustified overtime
• Communicates with supervisor regarding overtime or incidental overtime
• Offers assistance to team members to maintain unit productivity
• Collaborates with the team and management to develop cost-effective solutions and improve workflow processes
• Participates in team huddles and check-backs to proactively manage changes
• Maintains up-to-date documentation, charting in real time
• Maintains accountability for the privacy of medical records and patient information
• Works to resolve team conflicts professionally and offers to help others
• Adapts to changes in work assignments with flexibility
• Supports unit goals, strategic plans, and participates in hospital initiatives
• Responds to unit needs by adjusting schedules and covering shift shortages
• Proactively looks for ways to reduce stress for self and team
• Builds trust with customers by introducing self, actively listening, displaying positive body language, explaining procedures, and providing frequent updates
• Anticipates and responds to customer needs, questions, and concerns in a timely manner
• Performs observational and purposeful rounding
• Utilizes communication boards in patient rooms
• Promotes a healing and supportive environment through methods such as therapeutic touch/massage, music therapy, aromatherapy, maintaining a quiet space, eliminating offensive odors, and ensuring a soothing room environment (e.g., temperature and cleanliness)
• Communicates constructively and professionally in all interactions
• Upholds Relationship-Based Care (RBC)
• Accommodates the cultural, spiritual and emotional needs of customers
• Obtains and records vital signs and other measurements
• Completes baths, skin care and personal hygiene (ADLs) including backrubs
• Assures fluids and foods are available, assists with feeding activities and records patient’s intake and output
• Assists with patient admissions/transfers/discharges
• Sets up room for admission (including isolation rooms)
• Promptly responds to patient care needs, requests and call lights
• Applies ice packs, restraints, binders
• Obtains specimen collection as directed and empties appropriate drainage devices
• Performs post-mortem care
• Performs urinary catheter care
• Assembles equipment and supplies in preparation for various diagnostic or treatment procedures performed by physician or nurse
• Reports information and observations promptly to the appropriate nurse
• Shares responsibility for preparation, proper use and care of equipment and supplies and for neatness and cleanliness of unit
• Empties linen hampers
• Assists patients with bedpans and urinals
• Performs shave preps using clippers
• Volunteers and actively participates in Unit Practice Councils, unit/department meetings, unit updates, Kaizens or other committees as assigned and actively offers constructive feedback
• Provides best-practice by following hospital standards of care, policies and procedures and regulatory requirements

Qualifications

• Minimum education required: High school diploma, or equivalent
• Minimum experience preferred: Correction facility/law enforcement, hospital security, or any combination of experience and training that provides the required knowledge, skills, and abilities needed for the position