Security Associate - 3rd Shift

About the role

Our Safe & Secure team is the heartbeat of every Carvana location. You're the people we trust to protect our associates, our customers, and the thousands of vehicles that flow through our gates every day. Rain, shine, ice, or 110° heat — the mission doesn't change, and neither does the standard.

Responsibilities

• Lead with a service-first mindset in every interaction.
• Livethe Carvana values — and make sure they're felt by everyone you work with.
• Be the face of Carvana at the gate for associates, vendors, and visitors.
• Communicate like a pro — clear, calm, active listener, no missed signals.
• Use our Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts so nothing on site catches us off guard.
• When things get hot, keep it cool. De-escalate, win with partners, and remember — we're all in this together.
• Run point at the gate using the Safe & Secure App (SAS App) and RFID tech, enforcing ingress/egress procedures every single time.
• Manage and document vehicle movement through the Inspection Center entrance and exit gates.
• Show up when the team needs you. You'll be trained and certified in first aid, CPR, and AED — and we expect you to use it when the moment calls for it.
• Know our emergency protocols cold so you can act decisively when seconds count.
• Keep the site operational in any weather — snow removal in winter, heat-safety protocols in summer, no excuses, no shortcuts.
• Drive a safety-first culture by spotting environmental hazards, running safety audits, and reinforcing best practices with the people around you.
• Scan thousands of vehicles a day to keep operational flow tight — between mobile rover tech and manual handheld scans, every car gets accounted for.
• Cover ground. This role involves serious walking to reach restricted or hard-to-access areas of the lot.
• Run vehicle location research and deliver clean, detailed reports to leadership when operational questions come up.

Requirements

• 1–2 years in a customer service environment.
• Strong verbal and written communication.
• A track record of solid decision-making in a complex, fast-moving environment.
• Ability to build strong working relationships and connect with people quickly.
• Ability to organize, plan, and execute multiple tasks at once in a fast-paced setting.
• Ability to handle conflict in a positive, productive way.

Qualifications

• Familiarity with CCTV, RFID, Card Access, or other Safe & Secure technology.
• Previous experience supporting an OSHA / Safety Team program.
• Experience with crisis prevention and/or response plans.

Skills

• Customer service skills.
• Communication skills.
• Decision-making skills.
• Relationship-building skills.
• Task organization and execution skills.
• Conflict resolution skills.

Benefits

• Full-time hourly position with a competitive wage.
• Medical, Dental, and Vision benefits.
• 401(k) with company match.
• A stack of perks — student loan support, vehicle discounts, pet benefits, and a lot more.
• A wellness program built to keep you healthy, physically and mentally.
• Real opportunities to grow your skills and share what you know across the org.
• A promote-from-within culture with a startup feel — career paths can move fast around here.
• A seat at one of the fastest-growing companies in the country.

Pay

Competitive hourly wage.

Schedule

10PM-6:30AM Off Sun/Mon
10PM-6:30AM Off Wed/Thurs