Security Associate - 2nd Shift

Carvana · San Antonio, TX · 1 mo ago

On-siteFinance$18/hrFull-time

About Carvana

At Carvana, we believe buying a car the old-fashioned way sucks — so we're rewriting the playbook. Yes, we're the vending machine people. Yes, we built that on purpose. And yes, we're just getting started. We're looking for people who want to thrive in an environment of impactful change. Team spirit shows up in everything we do — every day, our passion and creativity drive the kind of innovation that moves an industry. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do.

About the Team and Position

Our Safe & Secure team is the heartbeat of every Carvana location. You're the people we trust to protect our associates, our customers, and the thousands of vehicles that flow through our gates every day. Rain, shine, ice, or 110° heat — the mission doesn't change, and neither does the standard. This is a boots‑on‑the‑ground role. We bring the strategy; you bring the hustle. From clearing snow during a winter storm to running heat‑safety protocols in July, you'll be the reason our site stays open, safe, and moving. Some days you'll be at the gate — the literal face of Carvana to every associate, vendor, and visitor walking through it. Other days, you'll be out on the lot scanning vehicles, knocking out safety audits, or restocking the supplies that keep this place humming. You won't just monitor a perimeter — you'll own it. That means spotting hazards before they become incidents, building real relationships with the folks on site, and stepping up when something needs your attention. You'll be trained and trusted to act in emergencies, partner with our Inspection Center and Logistics teams, and feed sharp, accurate intel back to your Safe & Secure leadership. Hourly position, reporting to your Safe & Secure Functional Lead or Manager.

Responsibilities

Lead with a service‑first mindset in every interaction.
Live the Carvana values and ensure they’re felt by everyone you work with.
Be the face of Carvana at the gate for associates, vendors, and visitors.
Communicate clearly, calmly, and actively listen to avoid missed signals.
Use the Unified Security Platform to monitor live cameras, review footage, and investigate intrusion alerts.
De‑escalate tense situations, work with partners, and maintain a collaborative environment.
Run point at the gate using the Safe & Secure App (SAS App) and RFID technology, enforcing ingress/egress procedures.
Manage and document vehicle movement through the Inspection Center entrance and exit gates.
Show up when the team needs you; be trained and certified in first aid, CPR, and AED.
Know emergency protocols cold so you can act decisively when seconds count.
Keep the site operational in any weather—snow removal in winter, heat‑safety protocols in summer.
Drive a safety‑first culture by spotting environmental hazards, running safety audits, and reinforcing best practices.
Scan thousands of vehicles a day using mobile rover tech and manual handheld scans to ensure operational flow.
Cover ground by walking to restricted or hard‑to‑access areas of the lot.
Run vehicle location research and deliver clean, detailed reports to leadership.

Requirements

1–2 years in a customer service environment.
Strong verbal and written communication skills.
Track record of solid decision‑making in a complex, fast‑moving environment.
Ability to build strong working relationships and connect with people quickly.
Ability to organize, plan, and execute multiple tasks at once in a fast‑paced setting.
Ability to handle conflict in a positive, productive way.
Familiarity with CCTV, RFID, Card Access, or other Safe & Secure technology (preferred).
Previous experience supporting an OSHA / Safety Team program (preferred).
Experience with crisis prevention and/or response plans (preferred).

Other Requirements

Must be able to read, write, speak, and understand English.
Must be at least 18 years of age.
Designated as a safety‑sensitive position.
Must be able to lift up to 60 lb independently; lifting from knee to shoulder height and other levels.
Must be able to carry and transport up to 60 lb up to 20 ft.
Requires standing for extended periods with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in environments that may be cold, hot, noisy, wet, or have fumes/odors.
Requires excellent visual acuity and manual dexterity.
Must use safety equipment such as face shield or goggles, non‑slip shoes, gloves, mask, and other protective garments as needed.
Requires frequent driving and computer data entry.
Must adhere to regular and predictable attendance; the facility operates 24/7 and gates must be manned at all times.
Reasonable accommodations will be made for individuals with disabilities.
Hiring is contingent on passing a complete background check.
Position is not eligible for visa sponsorship.

Benefits

Full‑time hourly position with a competitive wage.
Medical, dental, and vision benefits.
401(k) with company match.
Student loan support, vehicle discounts, pet benefits, and additional perks.
Wellness program to support physical and mental health.
Opportunities to grow skills and share knowledge across the organization.
Promote‑from‑within culture with a startup feel; fast career paths.
Seat at one of the fastest‑growing companies in the country.

Pay

$18 hourly

Schedule

Open availability highly preferred. Wednesday‑Friday 2 p.m.–10:30 p.m., Saturday & Sunday 12 p.m.–8:30 p.m.