Security Assistant (OA)

Duties

• Maintains contact with law enforcement units on assignment - maintains status and location of police and coordinates communication between agencies as needed
• Monitors direct emergency alarms - answers non-emergency calls for assistance
• Enters - updates and retrieves information from a variety of computer systems and sensitive databases
• Receives and compiles information from various sources related to police and emergency incidents - takes appropriate actions regarding intrusion - duress - and hold-up alarms
• Operates a variety of communications and security equipment - such as computers - multi-frequency radios - multi-line telephone system - and other related peripherals
• Compiles and prepares reports related to events occurring in the operation of the police office for the dissemination of the completed products to various management officials
• Coordinates with various Federal - State & local law enforcement officials for coordination of emergency situations
• Performs system checks on a variety of equipment used in the dispatch area
• Troubleshoots systems when problems arise and resolve issues whenever possible
• Completes records and other logs
• Performs monthly alarm checks - submits reports documenting the operational status of each circuit tested
• Initiates work orders for malfunctioning circuits and equipment
• Maintains accurate radio/alarm activity records/logs to include dates - times - and results of communications and activities and types completed reports
• Performs and documents emergency call-backs when necessary
• Tracks critical information and reports findings to the supervisor
• Implements policies - procedures - and methods for identifying and protecting information - personnel - property - facilities - operations - or material
• Performs work in support of established security programs or performs protective work in guarding Federal buildings - personnel - and materials

Qualifications

• Minimum Qualifications: GS-05 grade level - one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization with the particular knowledge - skills - and abilities required to successfully perform the duties of this Security Assistant position.
• Specialized experience includes: Receive and assess the nature of emergency calls; data entry from retrieving of a variety of information from multiple sources; operate a variety of communication and security equipment such as multi-line telephone - computer - and multi-frequency radio; knowledge of specific security or law enforcement objectives - programs - methods - and procedures and skills in carrying out support tasks related to law enforcement and security administration; knowledge to execute administrative tasks that support police security related responsibilities i.e. maintain records - parking registration - and track issued badges on associated logs - create reports and memos; triage and process requests for documentation - requires knowledge of laws surrounding a system of records and authorization to release information.