Security and Safety Manager - Onsite, San Francisco

About the role

Protective Security Group, part of the Security & Trust Supergroup, protects Canva’s people, spaces, and operations from physical threats and safety risks. We take a risk-based, proactive approach—preventing, detecting, and responding to incidents while enabling our teams to do the best work of their lives. We work globally, collaborate cross-functionally, and continuously raise our standards as Canva grows.

Responsibilities

• Own physical security and safety operations across the region; overseeing local delivery while continuously reviewing and improving processes and procedures as part of our global program.
• Lead security and safety incident management for the region; owning the processes and post-incident reviews that drive continuous improvement, and leading the coordinated response to major external incidents when they arise.
• Deliver security and safety planning for major marketing and internal events in the region, partnering with event owners to assess risk, execute appropriate security frameworks, and where required oversee on-the-ground delivery.
• Maintain site security risk assessments and registers as needed, proactively identifying and addressing risks and translating findings into practical improvements, as well as advising on requirements for new space acquisitions/openings.
• Partner with Vibe on campus emergency preparedness for the region.
• Partner with People, Vibe and Legal to ensure compliance with applicable workplace health and safety regulations.
• Build security and safety literacy across your stakeholders, contributing to a proactive and inclusive safety culture at Canva.

Requirements

• Genuine depth in physical security and safety, translating into action rather than just familiarity with the frameworks.
• Comfortable being the only person in the room with your expertise and communicating effectively with a wide range of stakeholders.
• Ownership, closing the loop without being asked, and bringing solutions alongside the problems you raise.
• Calmness when things get complex, building trust quickly with the people around you.
• Demonstrated depth and breadth of experience in corporate security, risk, physical security operations, and safety.
• Independence in making sound decisions in complex or ambiguous situations without close guidance, but recognising when escalation is necessary.
• Proactive problem identification and solution development.
• Development and improvement of security or safety processes, not just operating within existing ones.
• Management of vendors and holding them to high performance standards.
• Led incident response or investigations in complex environments, and ran post-incident reviews that resulted in real change.
• Quickly building trust, influencing across teams, and adapting communication styles to different audiences, including senior stakeholders.

Qualifications

• Experience in corporate security, risk, physical security operations, and safety.
• Knowledge of relevant workplace health and safety regulations.
• Ability to manage and partner with vendors.
• Experience in leading incident response or investigations.
• Experience in developing and improving security or safety processes.
• Experience in managing and executing security plans for events.
• Experience in conducting and maintaining site security risk assessments.
• Experience in emergency preparedness and crisis management.

Skills

• Strong leadership and decision-making skills.
• Excellent communication and stakeholder management skills.
• Proactive problem-solving and risk management abilities.
• Experience in managing and executing security plans for events.
• Experience in conducting and maintaining site security risk assessments.
• Experience in emergency preparedness and crisis management.

Benefits

• Equity packages
• Health benefits plans
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy
• An annual Vibe & Thrive allowance
• Flexible leave options

Pay

The target salary range for this position is $178,000 to $234,000.

Schedule

Virtually.