Security and Safety Manager

About the Role

Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Responsibilities

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
• Completes all record-keeping requirements in accordance with property and division standards, including OSHA logs, first report of injury, employee accident analysis, security analysis, key control, and daily log documentation.
• Conducts hazard and risk assessments, including quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Enforces random bag checks and the red sticker policy.
• Follows proper key control guidelines and develops a monthly checklist for CCTV equipment, alarmed doors, and duress alarms.
• Monitors and follows up on unusual activities that could impair the well-being of guests and employees.
• Assists in investigations for incidents related to guests and employees.
• Supports loss prevention operations, including patrols, emergency response, investigations, shipping and receiving processes, and electronic key system management.
• Assists in the Accident Prevention Committee and first aid program.
• Provides escorts for employees and guests, emphasizing teamwork and assertive hospitality.
• Inspects and critiques the performance of the loss prevention department to maintain professionalism and customer service.
• Develops liaisons with local law enforcement and emergency services.
• Informs executives and peers on relevant information in a timely manner.

Qualifications

• High school diploma or GED; 3 years of experience in security/loss prevention or a related professional area.
• OR 2-year degree from an accredited university in Criminal Justice or a related major; 1 year of experience in security/loss prevention or a related professional area.

Skills

• Knowledge of brand loss prevention guidelines and applicable laws/safety regulations.
• Ability to handle complaints, settle disputes, and resolve conflicts.
• Strong communication skills, both written and verbal.
• Emphasis on teamwork and building mutual trust among team members.
• Commitment to providing exceptional customer service and ensuring guest and employee satisfaction.

Additional Information

Job Number: 26100586
Job Category: Loss Prevention & Security
Location: 510 Water St, Tampa, Florida, 33602
Schedule: Full Time
Position Type: Management
Pay Range: $26.86 - $37.50 per hour
Bonus Eligible: Yes