Security and Loss Prevention Specialist, NA

About the role

The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product, and data in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team and cross-functional teams throughout the organization.

Responsibilities

• Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
• Serve as department liaison and security/crisis management subject matter expert for site leadership, keeping them informed on key issues, strategies, and the department’s performance
• Develop strategies for alarm reduction and conduct system diagnostics for problematic devices by engaging and resolving issues with internal and external partners
• Domestic regional travel up to 25% of the time when applicable
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; stand/walk for up to 12 hours during shifts; work in an environment where the noise level varies and can be loud; work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); continuously climb and descend stairs (applies to sites with stairs)
• Work 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays

Qualifications

• High school or equivalent diploma
• 2+ years of Amazon (Blue Badge/FTE) experience, or 1+ year in security service, loss prevention, asset protection, investigations, law enforcement, or operations, or Loss Prevention Qualified Career Choice Graduate
• 1+ years of experience using Microsoft Office, including Excel, in a professional capacity
• Experience making and influencing informed decisions by leveraging data and metrics
• Demonstrated ability to work independently in a fast-paced and multi-tasking environment
• Ability to effectively communicate, collaborate, network, and influence across all business levels in a diverse workforce environment
• 1+ year of leadership or management and/or supply chain experience
• Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications
• Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors

Skills

Basic skills required for the role include:

• Confidential investigation and report preparation
• Vulnerability identification and mitigation
• Department liaison and crisis management expertise
• Alarm reduction and system diagnostics
• Effective communication and collaboration
• Leadership and management experience
• Investigative interviewing skills
• Physical security systems maintenance/implementation

Benefits

Amazon offers a comprehensive benefits package including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

Learn more about our benefits at https://amazon.jobs/en/benefits.