Jobs · West Virginia

SECURITY AMBASSADOR - Swing Shift 4pm - 12:00 am

Hollywood Casino at Charles Town Races · Charles Town, WV · 1 mo ago
Full-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - Intro paragraph: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK." That's about the role / company overview. Could be "About the role". We'll put that in

About the role

with

containing that paragraph (maybe split into multiple paragraphs but we can keep as one). - Then "ESSENTIAL DUTIES AND RESPONSIBILITIES other duties may be assigned:" followed by a long list of duties. That's responsibilities. So

Responsibilities

with
  • each duty. We need to extract each duty as separate bullet. The list includes many sentences separated by periods. We'll need to split into items. Let's parse: "Shall ensure the safety of customers, employees and others while on the premises of HCCTR to include the racing, barn areas, and events showroom. Ensure the Safety of guest and team members. Greets patrons and visually inspects bags, purses, and the patron for unauthorized items. Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc). Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR. Ensures the integrity of all slot and table games of HCCTR. Transports gaming chips to and from gaming tables in accordance with internal control procedures. Performs the drop for table games including poker, in accordance to internal control procedures. Reports critical situations to appropriate supervisor Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. Examines doors, windows, and gates to determine that they are secure. Advises violators of rule infractions, such as loitering, smoking, or carrying forbidden articles. Assists in any internal or external investigations conducted by HCCTR or authorized local authorities Inspects equipment and machinery to ascertain if tampering has occurred. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked. Observes departing personnel to guard against theft of company property. Sounds alarm or notifies supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons. Permits authorized persons to enter property. Records data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff. May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures behavior and appearance meet established standards. Maintains complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential. Maintains a professional work environment with management and staff. Participates in meetings and training as required. Performs all job duties in a safe and responsible manner and reports safety hazards immediately. Prepares reports as requested or required. Performs other duties as may be assigned by department and/or company management. Ability to work 4p - 12a including weekends and holidays." We'll include each as
  • . Note some duplicates? Not needed. - Then "BRING US YOUR BEST. Supervisory Responsibilities This job has no supervisory responsibilities." That's a note about supervisory responsibilities. Could be part of Responsibilities or maybe a separate section? Not in list of allowed headings. Could be included under Responsibilities as a note. But we can incorporate as a bullet: "This job has no supervisory responsibilities." Might be okay. - Then "Qualifications" heading appears. So we need

    Qualifications

    with content. Under Qualifications: "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This will be evaluated through 30, 60 and 90 benchmark requirements. Complete 45 day survey. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Then subheadings: EDUCATION And/or EXPERIENCE, Language Skills, Mathematical Skills, REASONING ABILITY, CERTIFICATES, LICENSES, REGISTRATIONS, Other Qualifications. We need to decide how to structure. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have Qualifications already. Could also have Requirements (maybe same as Qualifications?). The posting has "Qualifications" section. We could map that to

    Qualifications

    . The "Requirements" heading could be used for the list of requirements (education, experience, etc). But we already have Qualifications. Perhaps we can put the detailed items under Qualifications as
      . The "Skills" heading could be used for Language Skills, Mathematical Skills, Reasoning Ability, etc. But we need to avoid thin sections. Maybe combine: Qualifications section includes education/experience, certificates, other qualifications. Skills section includes language, math, reasoning. But we need to see if there is enough content. Let's extract: Education/Experience: "High school diploma or equivalent required; one to three months related experience and/or training is preferred." Language Skills: "Must have the ability to read and comprehend simple instructions, short correspondence, and memos. Able to effectively present information in one-on-one and small group situations to customers, employees and others. Effective in communicating and presenting information and responding to questions from supervisors, managers, fellow employees and/or the general public." Mathematical Skills: "Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs." Reasoning Ability: "Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form." Certificates, Licenses, Registrations: "Must obtain licensing with the West Virginia Lottery and Racing Commissions every year of employment. CPR certification is mandatory. Must possess a valid driver’s license for the state in which you reside. In addition to the pre-employment background check, this position will be subject to periodic checks of your driving record in order to determine continued suitability to drive company and/or patron vehicles." Other Qualifications: "Must be a minimum of 21 years of age. Must have good observation skills. Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. Must be diplomatic and tactful; speak clearly and politely; respond well to questions. Must have the ability to deal effectively and interact well with the customers and employees. Previous customer service experience preferred. Champion of Red Carpet Customer Service and building positive team spirit. Previous customer service experience preferred." Note duplicate "Previous customer service experience preferred." appears twice; we can keep once. Now Benefits: The posting mentions benefits earlier: "Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment." Thus we have Benefits section with specifics: day-one medical coverage, 401(k) matching, annual performance bonus, paid time off (earned per local policy, increases with length). Also wellness programs. Pay: The posting mentions "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." No specific salary range or numbers. So we should NOT create a Pay section because no specific pay info. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have specifics, so we can include Benefits. Pay we do not have specific numbers, so we should omit Pay section. Schedule: The posting mentions "Ability to work 4p - 12a including weekends and holidays." Also earlier: "Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate." So we have schedule info: shift 4p-12a, weekends, holidays, flexible. So we can include Schedule section. Now we need to decide which headings to use: About the role, Responsibilities, Qualifications, Skills, Benefits, Schedule. Possibly Requirements? But we have Qualifications covering education/experience etc. Could also have Requirements for the list of requirements (like ability to work shift etc). But we already have schedule. Might be okay to not include Requirements. We must not create thin sections. Ensure each section has substantive content. Let's craft:

      About the role

      WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK.

      But note we already used benefits specifics in this paragraph; we might want to move benefits details to Benefits section and keep About the role more generic. However the instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we cannot remove the benefit specifics from About the role if we move them; we need to keep them somewhere. We could keep them in About the role and also have Benefits section repeating them? That would duplicate. Better to keep About the role generic (without benefit specifics) and put benefit specifics in Benefits section. But then we would be removing some detail from About the role (the benefit specifics). That would be summarizing away detail, which is not allowed. So we must keep all detail somewhere. We could keep About the role as is (including benefit specifics) and also have Benefits section that maybe just repeats or we could omit Benefits section to avoid duplication. But the rule says: include a section ONLY when

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