Security Agent

About the role

The Hollywood Roosevelt has been a cornerstone of Hollywood since 1927, known for hosting film legends and iconic moments. As a Security Agent, you'll play a key role in maintaining the hotel's safety and reputation.

Responsibilities

• Prevent theft, vandalism, and unauthorized access
• Monitor surveillance systems and patrol hotel areas
• Respond to incidents and provide assistance during emergencies
• Assist guests as needed
• Prepare detailed reports
• Communicate effectively with management
• Maintain a professional appearance and conduct at all times

Requirements

• Strong attention to detail
• Commitment to maintaining a safe environment
• Excellent communication and problem-solving skills
• Ability to remain calm under pressure
• Handle sensitive situations with discretion
• Team player who takes initiative
• Familiarity with established procedures
• Professionalism and integrity in representing the Hotel

Qualifications

• Previous experience in a similar role (security, hospitality, or customer service)
• Proven ability to manage challenging situations
• Enforce policies and provide exceptional guest service

Skills

• Attention to detail
• Customer service skills
• Problem-solving skills
• Communication skills
• Handling sensitive situations with discretion
• Teamwork and initiative
• Following established procedures
• Professionalism and integrity

Benefits

• Opportunity to work in a historic and iconic setting
• Part of a renowned hospitality team
• Challenging and rewarding work environment

Pay

$Competitive salary based on experience

Schedule

Full-time position with flexible hours to accommodate the needs of the hotel