Security Account Manager - Data Center

About the role

The Security Account Manager position at Securitas helps maintain a safe and secure environment for clients by managing security services and related operations for a group of smaller accounts. Key responsibilities include client service, problem resolution, service enhancement, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.

Responsibilities

• Manage security services and related operations for assigned accounts
• Provide lead direction to Security Supervisors on requirements, priorities of work, and coordinating needs of the site
• Perform a variety of management functions for assigned accounts
• Lead in the development and implementation of service enhancements and expansions
• Develop and maintain strong relationships with clients to ensure satisfaction
• Ensure compliance with all security policies and procedures
• Coordinate with internal teams to resolve issues and improve service delivery
• Train and supervise Security Supervisors
• Prepare post-orders and manage staff schedules
• Respond to emergencies with rapid and effective judgment

Requirements

• At least 18 years of age
• High School Diploma or GED
• Above average computer and technology skills
• Excellent customer service and team leadership skills
• Ability to work independently and remain calm under pressure
• Attention to detail and professional demeanor
• Ability to respond to emergencies with rapid and effective judgment
• Previous security experience preferred

Qualifications

• High School Diploma or GED
• Experience in positions like Operations Manager, Site Supervisor, or Account Manager
• Computer and technology skills
• Customer service and team leadership skills
• Ability to work independently and remain calm under pressure
• Attention to detail and professional demeanor
• Ability to respond to emergencies with rapid and effective judgment
• Previous security experience

Skills

• Strong communication and interpersonal skills
• Problem-solving and decision-making abilities
• Leadership and supervisory skills
• Time management and organizational skills
• Ability to work independently and under pressure
• Attention to detail and professionalism
• Ability to handle emergencies effectively

Benefits

• Medical, Dental, Vision, and 401K options
• Life, AD&D, and Disability Insurance
• Virtual Medical Appointments with Telemedicine
• Paid Time Off
• Paid Training
• Employee Assistance Program
• DailyPay Access Program
• Discounts on various services