Securities Operations Specialist - Property and/or Casualty Insurance - Specialty Asset Servicing

About the role

Wells Fargo is seeking a Securities Operations Specialist as part of Specialized Asset Support Services within Wealth and Investment Management Operations. This team supports specialty asset management by working directly with insurance companies, lenders, and other internal partners to review insurance coverage on Real Estate, Loan, and Miscellaneous assets, as well as maintaining insurance on the bank's master trust policy. The specialist will support leadership as the point of contact for the team and field partners, engage with vendors, and assist with system functionality and enhancements. They will also process transactions and delegate tasks among the insurance team.

Responsibilities

• Participate in low to moderately complex lifecycle support initiatives and identify opportunities for process improvements within Securities Operations.
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables.
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing an understanding of function, policies, procedures, and compliance requirements.
• Provide information to, collaborate, and consult with peers, colleagues, and managers, including internal and external customers, to resolve issues and achieve goals.
• Develop expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations.
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time-sensitive documents and transaction requests.
• Exercise independent judgment in understanding trade settlement workflow controls to minimize the effects of operational breakdowns.
• Support overall effectiveness of the team according to plans; monitor daily securities and cash-related production work.
• Contribute to and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies, making decisions on matters with financial impact and risk.

Requirements

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 4+ years of property and/or casualty insurance-related experience.
• Demonstrated experience analyzing external insurance policies and contacting insurance agents.
• Thorough understanding of residential and commercial insurance coverages and policies.
• Ability to effectively collaborate across departmental boundaries to derive optimal solutions for project initiatives.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Ability to research and report on a variety of issues and possess solid problem-solving skills.
• Ability to take ownership of business processes and proactively address risk, enhance efficiencies.
• Highly effective communication skills and people leadership skills.
• Strong attention to detail and accuracy.
• Ability to act as a subject matter expert.

Job Expectations:

• Hybrid work schedule - 8:00 AM - 4:00 PM.

Pay

The base pay range for this position is $31.73 - $48.08 per hour. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, including:

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting Location: Minneapolis, Minnesota