SECTION SUPERVISOR

About the role

The Nursing Home Eligibility Division (NHED) is recruiting for one (1) Principal Administrative Associate II to function as a Section Supervisor.

Responsibilities

• Supervise and resolve problems related to processing Medicaid applicants for residential health care facilities.
• Oversee review of difficult and priority cases to ensure that rules of determination are properly applied.
• Cook up coordination of dissemination of work, control and preparation of data input, and reconciliation of nursing home source documents.
• Liaise with client representatives and residential health care providers.
• Review batched work for further processing/action.
• Interpret State, Federal and Agency policies, procedures, and regulations to resolve issues related to eligibility processing.
• Review daily activity log of activities for compilation and submission to the Section Manager.
• Train staff and evaluate performance.

Requirements

• Holds a baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• Holds an associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above.
• Holds a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above.
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.

Preferred Skills

• Medicaid experience with experience working with Nursing Home cases being the ideal
• Strong communication and supervisory skills
• Excellent knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Able to create and maintain PowerPoints and spreadsheets for tracking audit cases, staffing changes and productivity, and NHED outcomes.

Benefits

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Pay

Commensurate with experience.

Schedule

9 AM - 5 PM (FLEX)

Qualifications

• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above.
• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Skills

• Medicaid experience with experience working with Nursing Home cases being the ideal
• Strong communication and supervisory skills
• Excellent knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Able to create and maintain PowerPoints and spreadsheets for tracking audit cases, staffing changes and productivity, and NHED outcomes.

Benefits

• Public Service Loan Forgiveness
• New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Additional Information

• The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.