Section Leader Support A

About the role

Oversees, facilitates, coordinates, develops and implements procedures to expedite patient and messenger service activities. Coordinates and facilitates safety activities in accordance with regulatory agencies and accepted industry standards.

Responsibilities

• Oversees, facilitates, coordinates, develops and implements procedures to expedite patient and messenger service activities.
• Coordinates and facilitates safety activities in accordance with regulatory agencies and accepted industry standards.
• Demonstrates the ability to lead, direct, confident, knowledgeable, customer‑oriented staff and students who are aware of and support organizational goals and are self‑sufficient during daily operation.
• Oversees, facilitates, coordinates, develops and implements procedures to expedite all 300 to 350 patient & messenger service activities & transportation function activities per day.
• Acts as a resource for other areas regarding the proper use of body mechanics, makes suggestions for improvements, and assists the department supervisor in providing necessary in‑service training 100% of the time.
• Demonstrates and serves as a role model delivering the highest level of quality service, actively participates in department management team efforts, and supports and adheres to all organizational and department policies, procedures, and improvement initiatives.
• Assists the department supervisor in assessing, researching, and making recommendations for transportation equipment repair & replacement 100% of the time.
• Assists the department supervisor in ensuring that all transportation equipment is properly cleaned and maintained.
• Effectively communicates with all members of the Unit With Out Walls team, members of other departments, patients, and their families.
• Motivates and assigns all transport staff to the day’s work plan.
• Assists the department supervisor with positive or negative feedback on employee performance.
• Compiles and maintains daily data of departmental operations.
• Runs reports on department productivity weekly and as assigned.
• Analyzes results with the department supervisor and recommends improvements based on the reported data.
• Creates charts in Excel as required.
• Assists in the development of department policies and procedures when requested 100% of the time.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.
• Educates staff about all new equipment ordered from the department.

Requirements

• High school graduate or equivalent.
• Minimum of three years of experience.
• Significant manual skills, motor coordination, and finger dexterity.
• Some occupational risk; medium to heavy physical effort, may exert up to 35 lbs. force.
• Generally pleasant working conditions.

Skills

• Knowledge of Microsoft Office or similar computer skills.

Pay

Salary range: $17.00 - $31.36 hourly.