Secretary/Receptionist- OB/GYN

Purpose of the Position

To communicate with patients and provide administrative support for the practice.

Blanchard Valley Health System Mission, Vision and Values

• Mission: Caring for a lifetime.
• Vision: Extraordinary people. Exceptional care.
• Values: Integrity, Compassion, Skill, Collaboration, Innovation & Humor

Job Duties/Responsibilities

• Schedule and manage patient appointments using Electronic Medical Records (EMR).
• Manage the Provider’s daily patient schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day. Stock office supplies.
• Maintain patient waiting area for cleanliness.
• Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

Required Qualifications

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment.

Preferred Qualifications

• Previous customer service experience.
• Electronic Medical Records (EMR) experience.
• Medical terminology.

Physical Demands

• This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing.
• The associate must be able to sit for 8 hours a day and be able to lift 50 pounds, and reach work above the shoulders.
• The individual must have good eye-hand coordination and fine finger dexterity to operate machines.
• The individual must have excellent verbal communication skills to communicate with patients, providers, and co-workers.
• The associate must have vision corrected and hearing in the normal range.
• This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.).