Secretary – Nursing Management

About the role

Join us at Cleveland Clinic Akron General Hospital, where we have been providing world-class care to our community for over 100 years. We strive for patient-centered care and comfort with a collaborative team of healthcare professionals, serving the community and treating patients as family. Administrative Assistants are essential to Cleveland Clinic’s smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams, and providers. This role offers an excellent opportunity to collaborate with physicians and nurses in the head and neck surgery department while expanding your knowledge and contributing to exceptional patient care, work with management to develop an Individual Development Plan (ICP) and receive coaching to assist you in reaching your goals.

Responsibilities

• Manage and prioritize multiple assignments simultaneously and effectively, such as acting as a liaison between internal and external customers by greeting customers, answering, and triaging phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service, and registration.
• Coordinate management functions and assist in special projects.

Minimum qualifications

• High school diploma or GED.
• Three years of office experience.
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point).
• Completion of on‑line Skills Assessment for demonstrated proficiency level.
• Demonstrate exceptional clerical, communication, and organizational skills.

Preferred qualifications

• Associate’s degree.
• Typing proficiency of 35 wpm with accuracy.

Physical requirements

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to travel throughout the hospital system.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 pounds.

Personal protective equipment

Follows standard precautions using personal protective.

Pay

Pay range: minimum hourly $16.47 – maximum hourly $23.61. The pay range displayed reflects the anticipated range for new hires; actual compensation will be determined based on work history, experience, skill set, and education. The range does not include shift differentials, overtime, or the value of benefits.

Schedule

Works days from 8:00 a.m. – 4:30 p.m., no weekends or holidays.