SECRETARY-NEURO DEPT

About the role

Ensures efficient and effective flow of information within the Neuroscience Department, schedules patients, manages all aspects of business operations and record keeping, and provides technical office support as needed.

Responsibilities

• Completes assigned prior authorizations, medical necessity, and appropriate correspondence; works with staff for needed information.
• Enters EMR data timely and accurately.
• Faxes, scans, files, and retrieves medical records in accordance with regulatory standards.
• Performs receptionist duties in a professional and courteous manner; notifies staff of customer arrival.
• Processes co-pays and payments through EMR accurately.
• Provides telephone coverage for Neuro EDX and NSI; answers the telephone courteously and takes messages accurately.
• Schedules appointments and tests for multiple physicians, nurse practitioners, and neurotherapists for services provided within the Neuroscience Institute.
• Ensures accurate registration.
• Maintains a clean and orderly environment; ensures all systems are functional.
• Works with various hospital departments to achieve practice operational goals.
• Prepares and processes administrative communications between the department and other areas.
• Performs other duties as needed and/or assigned.

Requirements

• Demonstrates excellent oral and written communication skills.
• Maintains a high level of discretion, integrity, confidentiality, and professionalism.
• Excellent interpersonal, telephone, typing, and customer service skills.
• Advanced computer skills; proficient with software applications for data entry.
• Ability to work independently and in a team environment.
• Ability to type 60 words per minute.

Qualifications

• High School Diploma or GED equivalent required.
• 2 years of office-related experience required.