Secretary, Medical Admin Sr-SHARE (Pediatrics Nephrology) - 40 hours, days

Major Responsibilities

• Coordinates medical office activities and staff as assigned.
• Trains and schedules the work of assigned employees.
• Recommends and implements processing improvements and new procedures.
• Makes travel arrangements for trips, conferences, etc.
• Schedules and coordinates patient visits and medical procedures.
• Coordinates internal and external meetings.
• Greets visitors and/or patients, providing standard information and referring matters as needed.
• Fosters quality customer service.
• Processes patient-care related phone calls, providing routine information and referring matters to appropriate persons.
• Identifies and responds to problem-related priorities, contacting physicians and clinicians as necessary.
• Issues and verifies patients' managed care referrals.
• Registers patients for each visit, utilizing computer-based patient registration/scheduling system.
• Verifies patient's insurance coverage and eligibility.
• Collects co-payments from patients, maintaining records, and making daily cash deposits.
• Performs on-site charge entry processes, utilizing computer-based systems.
• Batches daily encounter forms and relays/submits forms/information to the billing office.
• Processes standard and non-standard business office administrative paperwork, such as purchase requisitions, employment requisitions, employee time sheets, expense vouchers, etc.
• Follows-up with personnel outside the medical office and UMMHC to expedite timely action and alleviate delays as appropriate.
• Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
• Coordinates retrieval of medical records.
• Ensures adequate inventory of office supplies and basic maintenance of office equipment.
• Coordinates basic set up and maintenance of office personal computers and associated equipment.
• Ensures timely service.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• Ensures compliance with health and safety requirements and with regulatory agencies such as DPH, etc.

Position Qualifications

• High School diploma.
• 6-12 months additional specialized medical secretarial/medical office training.
• 2-3 years of medical secretarial/administrative support experience.
• Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.

Qualifications

All responsibilities are essential job functions.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.