Secretary II
Upstate Medical University · Greater Syracuse-Auburn Area · 6 mo ago
AdministrativeFull-time
Job Summary
Responsibilities
- Greet patients
- Verify demographics
- Generate encounters
- Notify staff of arrivals
- Schedule appointments
- Place test orders
- Congratulate referrals, authorizations, and required documentation
- Obtain records and reports
- Manage electronic billing and charge entry
- Support coding needs
- Initiate insurance requirements (e.g., ABNs or waivers)
- Track missing diagnoses or charges
Requirements
- Two years secretarial/clerical experience required
- Working knowledge of Microsoft Office software (Word, Excel, etc)
- Able to multi-task
- Strong customer service skills
Qualifications
- Previous experience in an ambulatory care setting
- Experience with Epic preferred
Preferred Qualifications
- Previous experience with the ENT specialty and ambulatory care services
- Experience with Medical Data Base systems (Epic and CAIS) for patient registration and scheduling preferred