Secretary I Radiology - Per Diem - Evening

About the role

Interacts with patients and communicates with personnel from various departments and support services as well as the public and department co-workers. Provides administrative and clerical support to the Radiology department.

Responsibilities

• Communicates with patients and personnel in a courteous/professional manner.
• Takes accurate and complete telephone messages, screens and transfers calls to the appropriate party.
• Facilitates a smooth operation of the office with a proactive role.
• Maintains clerical supplies and orders as necessary.
• Demonstrates resourcefulness in completing daily tasks and special projects.
• Greet/assist guests/customers in processing and completing paperwork.
• Uses computer systems including hospital EMR, PACS, and any network systems.
• Maintains distribution of additional billing information.
• Accurately and properly schedules appointments.
• Provides clerical support to other team members.
• Assists with the release of medical information.
• Maintains consistent records for billing and appropriate tracking.
• Ensures patient waiting areas are neat, clean, and properly maintained.
• Performs administrative duties related to scheduling appointments, patient instructions, record maintenance, reception of patients, and other administrative duties as required.
• Supports patients' needs based on their age, culture, language, hearing and/or visual impairment, etc.
• Communicates with patients, parents, and/or primary caregivers at their level (developmental/age, educational, literacy, etc.)

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.