Secretary Department, Mental Health-Adult OP

About the role

This position requires a combination of clerical, administrative and customer service skills. You will register, check patients in and out of our electronic medical record system. You will answer phone calls, make appointments for patients, retrieve and return voicemail, and reschedule missed appointments.

Responsibilities

• Places patient/client needs ahead of self
• Demonstrates compliance with findings from QI program findings
• Participates in in-services and training activities as indicated
• Provides input into improving the operations of the department
• Ensures that department stock items are available to staff: stationary items, Printer/fax cartridges, other stock item ordering as requested and approved by Director of Adult Outpatient
• Keeps front desk work area/waiting room clean and neat
• Affords assistance in keeping treatment areas clean as needed
• Uses proper body mechanics in the movement of equipment
• Obtains and Scans charts for therapists as necessary
• Schedules all Psych Medication Management appointments outpatients in the scheduling software
• Gives each patient a hard copy of their scheduled appointments
• Works with therapy staff to maximize productivity and efficiency in the scheduling of patients
• Prints out reports from scheduling software as requested
• Mets deadlines
• Proofreads all typed work
• Exhibits proficiency in use of Microsoft Word, Excel programs
• Prepares minutes of meetings when requested
• Prepares chart files for new patients by: applying name label, to documents for scanning into EPIC EMR
• Replaces photocopier, computer printer, fax cartridges as needed
• Organizes incoming faxes and files them as indicated
• Follows the direction of the Director and therapy staff in a professional manner
• Gets all demographic information from the patient and inputs it into the scheduling software

Qualifications

• High School diploma or equivalent
• General computer skills including knowledge of Microsoft Office
• Bilingual (Spanish/English) preferred
• One-year secretarial experience preferred

Skills

• Excellent communication skills
• Attention to detail
• Customer service orientation
• Basic medical terminology knowledge

Benefits and Perks

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon …
• and more!

Pay

The pay range for this position if hired to work in New Jersey is $17.82 - $21.80 per hour.

Schedule

Shift: Day
Location: 654 E. Jersey Street, Elizabeth, NJ 07206