Secretary - Chief Technology Officer
Wake County Public School System · Cary, NC · 3 mo ago
Information TechnologyFull-time
About the role
The Secretary (Chief Officer) supports the Chief Technology Officer (CTO) in managing sensitive and confidential information in a dynamic, fast-paced environment. They serve as a key point of contact for the Technology Services Department, independently handling internal and external inquiries with professionalism, discretion, and sound judgment.
Responsibilities
- Manages and maintains the CTO's calendar and schedule.
- Captures and coordinates meetings, appointments, and required materials.
- Prepares agendas, reports, and meeting minutes.
- Serves as the primary point of contact for the CTO’s office.
- Responds to phone, email, and in-person inquiries professionally.
- Screens and routes correspondence and requests appropriately.
- Acts as a liaison between the CTO and internal and external stakeholders.
- Communicates clearly with staff, parents, vendors, and the public.
- Organizes and prioritizes multiple tasks in a fast-paced environment.
- Develops and maintains office procedures and records.
- Maintains accurate financial, payroll, and administrative records.
- Processes time sheets, leave requests, and payroll documentation.
- Presents and submits required reports on time.
- Collaborates in coordinating travel and conference arrangements.
- Supports budget tracking, purchasing, and invoice processing.
- Aids in audits, compliance, and reporting requirements.
- Assists with department projects and tracks action items.
- Maintains records related to technology assets and vendors.
- Assists with preparing communications and presentations.
Requirements
- Advanced knowledge in Microsoft Office applications, including Word, Excel, and PowerPoint, as well as Google Workspace tools.
- Working knowledge of basic bookkeeping and accounting practices, with an understanding of budgetary principles and processes.
- Strong organizational and time management skills, with the ability to prioritize, coordinate, and successfully manage multiple tasks while meeting deadlines.
- Excellent customer service skills, with the ability to respond professionally to inquiries and effectively route concerns to appropriate personnel.
- Ability to exercise discretion and maintain strict confidentiality when handling sensitive information.
- Ability to demonstrate exceptional attention to detail and a strong commitment to accuracy and integrity in all records and communications.
- Ability to work independently with minimal supervision, demonstrating sound judgment, initiative, and problem-solving skills.
- Ability to read, interpret, and communicate Board policies and administrative procedures, as needed.
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback.
- Ability to establish and maintain effective working relationships with school system staff, parents, external agencies, and the public.
Qualifications
- Associate’s degree from an accredited college or university in business administration or a related field.
- Three years of progressively responsible administrative or secretarial experience, preferably supporting executive-level leadership or within a public sector or technology-focused environment.
- Demonstrated experience managing complex schedules, preparing professional correspondence, maintaining records, and supporting fiscal or operational processes.
- An equivalent combination of education and relevant experience sufficient to successfully perform the essential functions of the position may be considered.
Skills
- Advanced knowledge in Microsoft Office applications, including Word, Excel, and PowerPoint, as well as Google Workspace tools.
- Working knowledge of basic bookkeeping and accounting practices, with an understanding of budgetary principles and processes.
- Strong organizational and time management skills, with the ability to prioritize, coordinate, and successfully manage multiple tasks while meeting deadlines.
- Excellent customer service skills, with the ability to respond professionally to inquiries and effectively route concerns to appropriate personnel.
- Ability to exercise discretion and maintain strict confidentiality when handling sensitive information.
- Ability to demonstrate exceptional attention to detail and a strong commitment to accuracy and integrity in all records and communications.
- Ability to work independently with minimal supervision, demonstrating sound judgment, initiative, and problem-solving skills.
- Ability to read, interpret, and communicate Board policies and administrative procedures, as needed.
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback.
- Ability to establish and maintain effective working relationships with school system staff, parents, external agencies, and the public.
Benefits
N/A
Pay
$18.50 - $22.50 per hour based on experience and qualifications.
Schedule
Monday-Friday (occasional evenings or weekends)