Secretary B

Responsibilities

• Answer telephone calls, take and route messages, and respond to routine inquiries.
• Schedule patient appointments, procedures, and diagnostic tests.
• Obtain, file, and scan test results and other clinical documentation.
• Use Epic, the electronic medical record (EMR) system, to check patients in and out of the practice.
• Verify insurance coverage and collect applicable copayments.
• Support physicians and practice management with the day-to-office operations of a busy clinical practice.
• Perform other related duties as assigned.

Requirements

• Requires two years of college or completion of secretarial school or equivalent business experience, plus a minimum of one or two years related experience.
• Must successfully complete systems training requirements.

Qualifications

• Experience working in a high-volume medical practice.
• Demonstrated commitment to providing excellent customer service and patient satisfaction.
• Proficiency with Epic or another electronic medical record system.
• Bilingual fluency in English and Spanish.