Second Shift Life Coach Assistant - PT

Core Life Coach team functions

• Uphold WSM’s mission
• Offer radical hospitality
• P practice presence ministry
• Build safe relationships
• Provide accountability and empower guests
• Connect guests to internal WSM resource teams
• Ensure campus safety

Essential Functions

• Culture and Values
• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.
• Walk alongside fellow WSM staff in Christian community as we journey toward maturity.
• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.
• Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.
• Embody, encourage, and cultivate WSM culture, purpose, mission and values in words and actions.

Role Specific Responsibilities

• Minister to guests, reflecting God’s love for each individual, through a non-judgmental, grace-filled relationship.
• Work every other weekend.
• Work holidays as assigned in the staff rotation.
• Be present in and manage all assigned areas of campus (shelter and/or Residential).
• Aid Life Coaches and Senior Life Coaches.
• Aid with weekly room checks.
• Perform breathalyzer drug tests, as directed or needed.
• Have follow-up conversations with guests.
• Aid in moving and orienting new guests to shelter or Residential.
• Aid Dorm Monitors to ensure rooms are prepped and welcoming for new guests.
• Manage and stock supplies for assigned areas on campus.
• Maintain cleanliness and tidiness of assigned areas on campus.
• Monitor and manage guests in Providence Day Shelter during chapel times.
• Aid in facilitating Overview of Residential groups in Providence Day/Night Shelter.
• Observe Life Coaches and shelter guests’ conversations during Residential Program Application meetings.
• Cover the Dining Hall during mealtimes, including scanning guests in/out.
• Aid in overseeing guest task assignments (Customer Service Representatives) for showers and laundry.
• Keep all bulletin boards, digital announcements, and notices/postings current and tidy.
• Maintain accurate guest information, including reporting and data management.
• Attend all required meetings and trainings, such as Multidisciplinary Team, Life Coach Team meeting, All-Staff meetings, off-site trainings, and others.
• Answer Access Center cell phone as assigned.
• Perform all other duties as assigned.

Education and Experience

• Associate’s degree in human services or related field preferred, although candidates with relevant professional training, life experience, and education may also be considered.
• Minimum of 1 years’ experience at organization(s) serving marginalized populations and/or in the areas of mental health, trauma, or addictions recovery preferred.
• Competency in Microsoft Office products required.
• Ability to work with a database (ex: Salesforce) is essential.
• Bilingual English-Spanish strongly preferred.