Seasonal Wave Planner Administrator

About the role

As a Wave Planner, you release orders to the Work Management System (WMS) on an hourly basis, ensuring departments have consistent orders to fulfill the production day. You drop orders strategically to meet service levels, send daily orders, communicate with other departments, monitor order progress via High Jump software, and may interact with customer service to plan and execute production, shipping, compliance account structure, and meet ship windows. You are cross‑trained in other departments to assist as needed, including administration duties for the Distribution Center, and you develop and maintain productive, effective, and professional relationships with peers, superiors, auditors, and others while representing the company positively.

Responsibilities

• 40% – Coordinate and manage daily outbound waves using the WMS Highjump to manage, prioritize, create and release customer order fulfillment work in consistency with Vendor Compliance routing guides and proper ship methods.
• 10% – Coordinate with Distribution management and Customer Service department to resolve customer order issues; process special requests, etc.
• 20% – Communicate with Warehouse department personnel to investigate inventory allocation issues that arise during the process of creating and releasing waves.
• 10% – Develop strategies with Shipping Supervisor to create and release order fulfillment work based on start ship date, cancel date and prioritized orders.
• 10% – Investigate “aging” waves and cartons and resolve accordingly through HighJump.
• 10% – Support and assist the distribution center with administration duties.

Qualifications

• Education/Certifications: High School diploma or GED.
• Work Experience: 1‑2 years related experience in departments you will impact (fulfillment, shipping/palletization/VAS and replenishment).
• Technical Skills: Able to use and navigate Excel; Able to use Microsoft Suite; Able to verbally communicate orally and in written format.

Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to interact with other departments.
• Ability to write simple correspondence.
• Ability to effectively present information in one‑on‑one and small group situations.
• Ability to decipher and analyze complex data and information.
• Ability to communicate in English.
• Good math skills: ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Ability to apply commonsense understanding to carry out written or oral instructions with minimal supervision.
• Experience working effectively in complex global organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities.
• Highly motivated, a team player and motivated self‑starter.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Good PC skills; proficiency in Microsoft Word, Excel and Outlook.
• Strong Team Player with good interpersonal and communication skills.
• General understanding of how workflows through an automated Distribution environment preferred.

Physical Demands

Must be able to communicate clearly. Manual dexterity required. Physical demand level: Sedentary (limited activity, no lifting, limited walking) / Moderate (mostly standing, walking, bending, frequent lifting) / Light (office work, some lifting, considerable walking) / Arduous (heavy lifting, bending, crawling, climbing). Reasonable accommodations may be made for differently abled individuals.

Pay

$24.13 - $27.16 per hour (estimated minimum and maximum target for new hire salaries for this role at the US - IN Mooresville Distribution Center). Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training.