Seasonal Tournament Director

About the role

This is the perfect part time job for recent college graduates and full-time professionals who have an interest in youth baseball, tournament operations, staff management, and a love for baseball.

Responsibilities

• Serve as the main onsite point of contact for coaches, umpires, patrons, vendors, and Ripken staff during tournament play
• Manage and direct tournament staff, including operations staff, scorekeepers/announcers, retail staff, etc.
• Deal with and handle conflict that may arise during tournament operations
• Master the Ripken Baseball rules to ensure fair play throughout events
• Create a fun, dynamic atmosphere for guests, developing camaraderie and acting as a positive role model
• Maintain a high level of professionalism while providing extraordinary customer service
• Demonstrate a proactive approach to learning, displaying initiative, desire, and determination to champion the values associated with the Ripken name and brand
• Work with and lead staff to achieve objectives effectively and efficiently, while providing a once-in-a-lifetime experience for participants

Qualifications

• Proven professional proficiency in managing staff
• Prior experience in dealing with and handling conflict
• Top-tier communication skills
• Engaging, outgoing personality with abundant energy and proactive initiative
• Strong attention to detail
• Impeccable time-management and organizational skills
• Ability and willingness to physically perform all job responsibilities
• Flexibility to work a variable schedule, primarily on weekends and evenings
• Availability and ability for on-site work in Aberdeen, MD