Seasonal Stock Associate - UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.

About the role

Our Stock Associates are critical to the success of our stores. You will organize inventory and create safe, efficient stock areas while partnering closely with the Stock Lead to receive and merchandise items. This role operates as part of a dynamic team to achieve business goals.

Responsibilities

• Receive, store, pick, count, and distribute products and materials to meet store needs.
• Verify shipments upon arrival and handle discrepancies to maintain accurate inventory counts.
• Assemble, pack, and ship merchandise transfers between retail locations or distribution centers.
• Follow stock processes and policies, maintain a neat and orderly stock room, and practice safety and security measures.
• Control damaged merchandise or mis-mate inventory according to company standards.
• Replenish and display product on the sales floor according to Visual Merchandising standards.
• Greet customers, direct them to products, answer questions, and provide current product knowledge.
• Maintain a positive, cheerful attitude with customers and team members, promoting the store and brand image.
• Report to work on time and notify the Store Manager in advance of any tardiness or absence.

Core Competencies

• Ensure the highest level of customer service as outlined in our Service Training Program.
• Prioritize brand and product knowledge in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism and escalate special customer requests to management.
• Think critically to solve problems and approach challenges with agility.

Requirements

• One (1) to two (2) years of retail experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Ability to convey the Deckers Brands Vision and Mission.
• Strong team-building and organizational skills with exceptional attention to detail.
• Flexibility in schedule and hours to meet business needs.
• Proficiency in Microsoft Office suite.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll receive competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Pay

The salary posted reflects the target for new hire salaries for this role at this specific store location: $17.81 per hour. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training.