Seasonal Stock Associate - UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire.

About the role

Our Stock Associates are critical to the success of our stores. As a Stock Associate, you organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they want when they want it. You operate as part of a dynamic team and cooperate to achieve business goals.

Responsibilities

• Receive, store, pick, count, and distribute products and material to meet the needs of the store.
• Receive and verify shipments as they arrive and handle discrepancies to keep inventory counts current and accurate.
• Assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.
• Follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety consciousness and security measures to deter theft.
• Control any damaged merchandise or mis-mate inventory in accordance with company standards.
• Replenish and display product on the sales floor and organize it according to Visual Merchandising standards.
• Greet customers as they enter the store, direct them to appropriate products and areas, answer customer questions, and offer current product knowledge.
• Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions.
• Report to work on time and notify your Store Manager in advance if you will be late or absent.

Core Competencies

• Ensure the highest level of customer service as outlined in our Service Training Program.
• Prioritize brand and product knowledge training in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism.
• Escalate any special customer requests regarding product or service to management.
• Think critically to solve problems and approach challenges with agility.

Requirements

• One (1) to two (2) years of retail experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Ability to convey the Deckers Brands Vision and Mission to team members and customers.
• Excellent team-building skills.
• Excellent organizational skills and exceptional attention to detail.
• Flexibility of schedule and hours to meet the needs of the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll discover many benefits including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development.

Pay

The salary posted reflects the target for new hire salaries for this role at this specific store location: $19.50 per hour. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training.