Seasonal Stock Associate- HOKA 5th Ave Flagship

About the Role

Our Stock Associates are critical to the success of our stores. You will organize inventory and create safe and efficient stock areas, partnering closely with the Stock Lead to receive and merchandise items. This role operates as part of a dynamic team to achieve business goals.

Responsibilities

• Receive, store, pick, count, and distribute products and material to meet store needs.
• Receive and verify shipments, handle discrepancies, and maintain accurate inventory counts.
• Assemble, pack, and ship transfers of merchandise between retail locations or distribution centers.
• Follow stock processes and policies, maintain a neat and orderly stock room, and practice safety and security measures.
• Control damaged merchandise or mis-mate inventory in accordance with company standards.
• Replenish and display product on the sales floor according to Visual Merchandising standards.
• Greet customers, direct them to products, answer questions, and provide current product knowledge.
• Maintain a positive, cheerful attitude with customers and team members, promoting the store and brand image.
• Report to work on time and notify the Store Manager in advance of any tardiness or absence.

Core Competencies

• Ensure the highest level of customer service as outlined in our Service Training Program.
• Prioritize brand and product knowledge in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism and escalate special customer requests to management.
• Think critically to solve problems and approach challenges with agility.

Requirements

• One (1) to two (2) years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Excellent team-building and organizational skills with exceptional attention to detail.
• Flexibility of schedule and hours to meet business needs.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll receive competitive pay, discounts, perks, global contests, and opportunities for growth and development.

Pay

The salary for this role is $19.50 per hour at this specific store location. Individual pay may vary based on location, skills, experience, and relevant education or training.