Seasonal Stock Associate

About the Role

Our Stock Associates are critical to the success of our stores. You will organize inventory and create safe and efficient stock areas, partnering closely with the Stock Lead to receive and merchandise items. This role operates as part of a dynamic team to achieve business goals while ensuring customers have the products they want when they need them.

Responsibilities

• Receive, store, pick, count, and distribute products and materials to meet store needs.
• Verify shipments upon arrival and handle discrepancies to maintain accurate inventory counts.
• Assemble, pack, and ship merchandise transfers between retail locations or distribution centers.
• Follow stock processes and policies, maintain a neat and orderly stock room, and practice safety and security measures.
• Control damaged merchandise or mis-mate inventory according to company standards.
• Replenish and display product on the sales floor according to Visual Merchandising standards.
• Greet customers, direct them to products, answer questions, and provide current product knowledge.
• Maintain a positive, cheerful attitude with customers and team members, promoting the store and brand image.
• Report to work on time and notify the Store Manager in advance of any tardiness or absence.

Core Competencies

• Ensure the highest level of customer service as outlined in our Service Training Program.
• Prioritize brand and product knowledge in customer interactions.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Contribute to a team and cooperate to achieve goals.
• Multi-task in a fast-paced environment.
• Promote a positive and respectful work environment.
• Respond to problem situations with professionalism and escalate special customer requests to management.
• Think critically to solve problems and approach challenges with agility.

Requirements

• One (1) to two (2) years of retail experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills.
• Ability to convey the Deckers Brands Vision and Mission.
• Strong team-building and organizational skills with exceptional attention to detail.
• Flexibility in schedule and hours to meet business needs.
• Proficiency in Microsoft Office suite.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll enjoy a wide range of benefits, including:

• Competitive pay.
• Employee discounts and perks.
• Global contests and recognition programs.
• Opportunities for growth and development.

Pay

The salary for this role starts at $17.50 per hour for new hires at this specific store location. Individual pay may vary based on location, skills, experience, and relevant education or training. Your recruiter can provide more details about the salary for your preferred location.