SEASONAL SHOP SALES ASSOCIATE - PART-TIME

About the role

This is a seasonal, temporary position ending January 1st, 2027. The Shop at Philbrook, located within the Philbrook Museum of Art, is seeking a Sales Associate to join our team. Philbrook is Oklahoma’s most comprehensive art museum, featuring a diverse collection of approximately 15,000 objects from Africa, the Americas, Asia, and Europe, spanning 3,000 BCE to today. The museum is set in a 1920s Italianate Villa surrounded by 25 acres of gardens and offers a dynamic program of exhibitions and events.

Responsibilities

• Provide high-quality customer service to Museum Shop clientele to generate sales.
• Engage guests in the overall Philbrook experience, including exhibitions, events, museum collection, history, and programming.
• Process sales transactions accurately, package merchandise, and discuss Philbrook activities and membership opportunities with customers.
• Prepare the shop for opening and perform closing procedures, including balancing the money drawer, generating end-of-day reports, and handling sales tickets.
• Assist in maintaining sales floor and back stock room merchandise inventory levels.
• Fulfill telephone, mail, online, and special request orders; pack and ship merchandise according to shop procedures.
• Collaborate with the team on daily projects such as cleaning, preparing packaging and product information materials, and labeling merchandise.

Requirements

• Wednesday through Sunday availability is required.
• Excellent interpersonal skills with the ability to quickly develop rapport with a diverse population, including museum visitors, members, donors, and staff.
• Self-motivated with the ability to take initiative and multitask while maintaining flexibility.
• Ability to continuously learn new information and communicate effectively.
• Must be able to stand or walk for at least 80% of the shift and lift and carry up to 20 lbs.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of retail or service industry experience.
• Experience developing long-term customer relationships in a similar environment is preferred.
• Previous cash handling and operational experience with a POS sales system is strongly preferred.

The chosen candidate must be flexible with hours worked, including evenings and weekends.