Seasonal Service Team Member
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real specific content. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines. Keep all substantive info. Let's parse the posting. First line: "Store - NWK-RAMSEY, NJ" maybe location. Not a heading. Could be part of a short paragraph. Then bullet-like sentences: "Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutionsProvide a fast and friendly checkout experience; execute cash handling to standardsEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsEducate customers on the Voice of Customer (VOC) surveyAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)Participate in the truck unload, stocking, and planogram (POGs) processesResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storePerform Store In Stock Optimization (SISO) and AD set duties as assignedSupport shrink and safety programsAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersCross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities Other duties as assigned Preferred Type Of Experience The Job Requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching, and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range For This Position $15.92 - $18.50 This position may be eligible for overtime compensation in accordance with state and local laws. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster" We need to strip boilerplate: EEOC, legal, accommodation contact maybe keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove EEOC statements, accommodation contact maybe considered legal? It's about accommodation request; could be considered legal/EEO. Probably remove. Also remove "Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job." That's legal. Remove. Also remove "Michaels is an Equal Opportunity Employer..." etc. Remove. Also remove "For a summary of benefits, visit the Michaels Benefits at a Glance page." maybe keep benefits description but not the link? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we can keep benefits description but maybe drop the link sentences? They are not substantive? They are instructions to visit a page; could be considered application instructions? Might be considered navigation. Safer to remove those sentences that are just directing to a webpage. Keep the benefits list. Also remove "For additional information regarding benefits, visit MIKBenefits.com". Remove. Also remove "For more information, please visit www.michaels.com." maybe keep? It's about company info; could be considered navigation. Might be okay to keep as part of About the company. But we can keep as prose. We need to decide sections. We have: - About the role / Responsibilities: many duties listed. - Requirements / Qualifications: Retail and/or customer service experience preferred; age 16+; maybe physical requirements. - Skills: Cross trained in Custom Framing selling and production Preferred Knowledge/Skills/Abilities; maybe also "Interact with others..." but that's more behavior. - Benefits: list of benefits. - Pay: Total Base Pay Range For This Position $15.92 - $18.50; overtime eligibility. - Schedule: work hours include nights, weekends and early mornings. - Work Environment: Public retail store setting... climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press. We need to avoid sections with filler like "commensurate with experience". Not present. We need to ensure we don't create sections with no content. Let's extract substantive content. First, location: "Store - NWK-RAMSEY, NJ". Could be a short paragraph. We'll produce:
Store - NWK-RAMSEY, NJ
Then maybe anAbout the role
with a paragraph summarizing role? But we have many duty sentences; we could put them under Responsibilities as- . The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
- for any list of duties/requirements/benefits, and
for prose. Thus we can have sections: Responsibilities, Requirements, Skills, Benefits, Pay, Schedule, Work Environment maybe. But we need to avoid duplication. Let's decide: - Responsibilities: list of duties (customer service, checkout, truck unload, merchandise, VOC survey, BOPIS/SFS, planogram, recovery, SISO, shrink/safety, SOPs, interaction, cross-trained custom framing, other duties). - Requirements: age 16+, retail/customer service experience preferred. - Qualifications: maybe same as Requirements? Could combine. - Skills: cross-trained in Custom Framing selling and production; ability to interact respectfully; maybe also "Preferred Knowledge/Skills/Abilities". Could list. - Benefits: list of benefits (401(k) with employer match, Employee Assistance Program, medical/dental/vision, telemedicine, flexible spending, commuter benefits, tuition assistance, adoption assistance, voluntary insurance, employee discounts, partner discount programs). - Pay: $15.92 - $18.50 base pay range; overtime eligibility. - Schedule: work hours include nights, weekends, early mornings. - Work Environment: description. We need to ensure we don't repeat content. Let's extract duties from the text: Original duties sentences (some duplicated): "Deliver friendly customer service, help customers shop our store, and find what they’re looking for." "Ensure all customers receive a fast and friendly checkout experience." "Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises." "Help customers shop, locate products, and provide them with solutions" "Provide a fast and friendly checkout experience; execute cash handling to standards" "Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments" "Educate customers on the Voice of Customer (VOC) survey" "Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)" "Participate in the truck unload, stocking, and planogram (POGs) processes" "Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store" "Perform Store In Stock Optimization (SISO) and AD set duties as assigned" "Support shrink and safety programs" "Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards" "Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members" "Cross trained in Custom Framing selling and production" "Other duties as assigned" We need to deduplicate similar lines: "Deliver friendly customer service..." and "Help customers shop, locate products, and provide them with solutions" similar but not identical. Keep both? Might be considered duplicate content. The instruction: remove duplicated lines. So we should keep unique. Let's list unique duties: 1. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. 2. Ensure all customers receive a fast and friendly checkout experience. 3. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. 4. Help customers shop, locate products, and provide them with solutions. 5. Provide a fast and friendly checkout experience; execute cash handling to standards. (Similar to #2 but adds cash handling; we can keep as separate or merge? Might be considered duplicate but adds cash handling. We'll keep as separate bullet maybe combine? Safer to keep as separate but note duplication risk. Could combine: "Ensure fast and friendly checkout experience; execute cash handling to standards." We'll produce one bullet that covers both. 6. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. 7. Educate customers on the Voice of Customer (VOC) survey. 8. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). 9. Participate
- for any list of duties/requirements/benefits, and