Seasonal Server Assistant - Costa Covo
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details.
Thus we need to extract the duties list from Job Summary and Essential Functions etc. We'll need to turn them into list items.
Let's parse the Job Summary paragraph: It's a long sentence with many duties separated by semicolons. We'll split into list items.
Job Summary text:
"Deliver exceptional guest service by greeting, seating, assisting, and supporting all servers and bartenders in dining areas; handling guest requests and running food and beverage items, ensuring guest satisfaction.
Maintain thorough knowledge of food and beverage offerings, including specials, to answer questions and make recommendations.
Be perceptive, proactive, and engaging. Anticipate and personalize the guest experience when possible; remember your guest and their requests.
Support VIP and special occasion service, encourage repeat visits, and professionally resolve guest concerns by escalating issues to management when necessary.
Set up, organize, and maintain dining rooms, service stations, bars, and patio, including arranging furniture, tables, chairs, umbrellas, heaters, and other guest amenities according to established standards.
Monitor and maintain the cleanliness, appearance, safety, and organization of dining, bar, and service areas by clearing and sanitizing tables of used dishes, glassware, flatware, napkins, and bringing to kitchen for sorting.
Resetting furniture and tables to standard, removing debris and trash, and ensuring all areas remain guest-ready throughout the day.
Complete all opening, closing, side work, and pre-service duties, including stocking and replenishing supplies and ice bins, preparing service items, polishing glassware and flatware, napkins, organizing inventory, and performing assigned deep-cleaning tasks.
Maintain inventory and availability of operational supplies, including beverages, trays, service items, condiments, amenities, and other guest-use products.
Demonstrate knowledge of table and seat numbers and operate efficiently and professionally during high-volume, fast-paced, and high-stress service periods.
Follow all food safety, allergy awareness, sanitation, and responsible alcohol service practices, including communicating allergy concerns, recognizing signs of intoxication and refusing alcohol service when appropriate.
Report maintenance, equipment, furniture, or facility issues promptly to the appropriate department and coordinate with housekeeping, engineering, and other departments to ensure seamless guest service.
Foster a positive, team-oriented work environment by collaborating with colleagues, assisting team members as needed, and maintaining open communication with management regarding guest or employee concerns.
Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
Attend meetings and training sessions as required.
Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
Perform other duties and responsibilities as assigned by management to support departmental and operational needs."
That's many items. We'll make each bullet a
- .
Then Essential Functions Of The Job list: physical abilities.
"Ability to remain standing for up to 8 hours.
Ability to remain in a standing or walking position for 90% of shift, given moderate rest breaks.
Ability to walk the property, move up and down stairs regularly.
Ability to move quickly based on guest needs.
Ability to regularly move and lift up to 50 lbs.
Ability to use repetitive manual dexterity, such as writing, typing in orders, polishing, rolling silverware.
Ability to bend, kneel, stretch, and reach frequently, including above head, and repetitively during a shift.
Ability to visibly survey property areas clearly.
Ability to view a digital computer/tablet screen.
Ability to communicate and exchange information effectively, often in a public/group setting.
Ability to read, write, speak, and understand English.
Ability to complete a satisfactory background check
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Flexible schedule - Willing and able to work shift duties that may include evenings, nights, weekends, and holidays."
We could treat these as Requirements (physical) or Qualifications. But we also have Key Skills & Experience Required list.
Key Skills & Experience Required:
"Prior experience in a restaurant setting preferred, but not required.
High School diploma/GED.
Strong beverage knowledge with understanding of cocktail recipes, spirits, wine, and beer.
Able to complete a satisfactory background check.
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and passion for food and beverage.
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
Ability to use standard software applications and hotel systems.
Knowledge of Food & Beverage and operational procedures beneficial."
We also have Technology And Equipment Used list:
"Point of Sale Software / Credit Card Processor (Micros)
Reservations Software and iPad tablet
Multi-line Phone System
Time Keeping & Payroll Software
Scheduling Software
Microsoft Office, including Outlook and Teams
Cleaning Chemicals & Tools (mop/bucket, broom, vacuum, sanitizer bucket)
CO2 Soda Fountain System
Refrigeration/Freezer Systems
Automatic Dishwasher"
Working Environment:
"Work will primarily take place in a hotel resort and restaurant environment, in both guest-facing and employee back of house areas.
Some seasonal exterior work with exposure to extreme temperatures and weather conditions.
Group and solo work.
Exposure to various hazardous chemicals, to be used only as instructed."
We need to incorporate all this.
We have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide mapping:
- About the role: Intro paragraph about L’Ermitage and role description (first paragraph before Job Summary). That includes: "About L’ermitage Beverly Hills L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality. As a Server Assistant at Costa Covo, restaurant and bar, you play an integral role in creating an exceptional guest experience. In this role, you will support overall restaurant operations, maintain a clean and organized work area and provide exceptional hospitality through your professionalism, attention to detail, and guest-focused approach. Your ability to anticipate guest needs and create positive interactions will help set the tone for an unforgettable dining experience."
We'll put that in
under
About the role
.
- Responsibilities: The Job Summary duties list. We'll output - each duty.
- Requirements: Could be the Essential Functions (physical abilities) plus maybe Technology And Equipment Used? But Technology is more like tools needed; could be part of Requirements (ability to use equipment). However we also have Skills section for abilities like communication, organization, etc. Let's map:
* Requirements: Physical abilities (Essential Functions) and maybe Technology And Equipment Used (since they are required to operate). But we also have Schedule info separate.
* Qualifications: Education and experience (High School diploma/GED, prior experience preferred). Could also include background check.
* Skills: Key Skills & Experience Required (communication, organizational, problem-solving, beverage knowledge, etc.)
* Schedule: Flexible schedule statement.
We need to avoid duplication: background check appears both in Requirements (Essential Functions) and Key Skills. We'll keep it only once maybe under Requirements or Qualifications. But we must preserve all substantive information; we can include it in both places if it's duplicated? The instruction says remove duplicated lines. So we should deduplicate. Background check appears in Essential Functions list and also in Key Skills & Experience Required. We'll include it once, perhaps under Requirements (as ability to complete a satisfactory background check). We'll not repeat.
Also "Available and willing to work flexible hours based on business needs including weekdays and weekends." appears in Key Skills and also Flexible schedule statement. We'll keep schedule info under Schedule section; we can omit duplicate from Skills.
Now we need to ensure we don't create sections with filler like "commensurate with experience". Not present.
Now we need to output only HTML fragment.
Let's craft:
About the role
About L’ermitage Beverly Hills L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality. As a Server Assistant at Costa Covo, restaurant and bar, you play an integral role in creating an exceptional guest experience. In this role, you will support overall restaurant operations, maintain a clean and organized work area and provide exceptional hospitality through your professionalism, attention to detail, and guest-focused approach. Your ability to anticipate guest needs and create positive interactions will help set the tone for an unforgettable dining experience.
Responsibilities
- Deliver exceptional guest service by greeting, seating, assisting, and supporting all servers and bartenders in dining
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the details. Thus we need to extract the duties list from Job Summary and Essential Functions etc. We'll need to turn them into list items. Let's parse the Job Summary paragraph: It's a long sentence with many duties separated by semicolons. We'll split into list items. Job Summary text: "Deliver exceptional guest service by greeting, seating, assisting, and supporting all servers and bartenders in dining areas; handling guest requests and running food and beverage items, ensuring guest satisfaction. Maintain thorough knowledge of food and beverage offerings, including specials, to answer questions and make recommendations. Be perceptive, proactive, and engaging. Anticipate and personalize the guest experience when possible; remember your guest and their requests. Support VIP and special occasion service, encourage repeat visits, and professionally resolve guest concerns by escalating issues to management when necessary. Set up, organize, and maintain dining rooms, service stations, bars, and patio, including arranging furniture, tables, chairs, umbrellas, heaters, and other guest amenities according to established standards. Monitor and maintain the cleanliness, appearance, safety, and organization of dining, bar, and service areas by clearing and sanitizing tables of used dishes, glassware, flatware, napkins, and bringing to kitchen for sorting. Resetting furniture and tables to standard, removing debris and trash, and ensuring all areas remain guest-ready throughout the day. Complete all opening, closing, side work, and pre-service duties, including stocking and replenishing supplies and ice bins, preparing service items, polishing glassware and flatware, napkins, organizing inventory, and performing assigned deep-cleaning tasks. Maintain inventory and availability of operational supplies, including beverages, trays, service items, condiments, amenities, and other guest-use products. Demonstrate knowledge of table and seat numbers and operate efficiently and professionally during high-volume, fast-paced, and high-stress service periods. Follow all food safety, allergy awareness, sanitation, and responsible alcohol service practices, including communicating allergy concerns, recognizing signs of intoxication and refusing alcohol service when appropriate. Report maintenance, equipment, furniture, or facility issues promptly to the appropriate department and coordinate with housekeeping, engineering, and other departments to ensure seamless guest service. Foster a positive, team-oriented work environment by collaborating with colleagues, assisting team members as needed, and maintaining open communication with management regarding guest or employee concerns. Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures. Attend meetings and training sessions as required. Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace. Perform other duties and responsibilities as assigned by management to support departmental and operational needs." That's many items. We'll make each bullet a
under
About the role
. - Responsibilities: The Job Summary duties list. We'll output- each duty.
- Requirements: Could be the Essential Functions (physical abilities) plus maybe Technology And Equipment Used? But Technology is more like tools needed; could be part of Requirements (ability to use equipment). However we also have Skills section for abilities like communication, organization, etc. Let's map:
* Requirements: Physical abilities (Essential Functions) and maybe Technology And Equipment Used (since they are required to operate). But we also have Schedule info separate.
* Qualifications: Education and experience (High School diploma/GED, prior experience preferred). Could also include background check.
* Skills: Key Skills & Experience Required (communication, organizational, problem-solving, beverage knowledge, etc.)
* Schedule: Flexible schedule statement.
We need to avoid duplication: background check appears both in Requirements (Essential Functions) and Key Skills. We'll keep it only once maybe under Requirements or Qualifications. But we must preserve all substantive information; we can include it in both places if it's duplicated? The instruction says remove duplicated lines. So we should deduplicate. Background check appears in Essential Functions list and also in Key Skills & Experience Required. We'll include it once, perhaps under Requirements (as ability to complete a satisfactory background check). We'll not repeat.
Also "Available and willing to work flexible hours based on business needs including weekdays and weekends." appears in Key Skills and also Flexible schedule statement. We'll keep schedule info under Schedule section; we can omit duplicate from Skills.
Now we need to ensure we don't create sections with filler like "commensurate with experience". Not present.
Now we need to output only HTML fragment.
Let's craft:
About the role
About L’ermitage Beverly Hills L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality. As a Server Assistant at Costa Covo, restaurant and bar, you play an integral role in creating an exceptional guest experience. In this role, you will support overall restaurant operations, maintain a clean and organized work area and provide exceptional hospitality through your professionalism, attention to detail, and guest-focused approach. Your ability to anticipate guest needs and create positive interactions will help set the tone for an unforgettable dining experience.
Responsibilities
- Deliver exceptional guest service by greeting, seating, assisting, and supporting all servers and bartenders in dining