Seasonal Selling Associate (FOH)

About Neiman Marcus

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in pursuit of the extraordinary. Known for creating the “Neiman Marcus magic” through exceptional customer experiences—including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail‑tainment” initiatives—the brand serves customers across its 36 stores, digital channels, and remote selling. Neiman Marcus is part of Saks Global’s portfolio of world‑class luxury retailers and real‑estate assets.

About the Role

As a Seasonal Selling Associate, you will enhance the client experience with the selling team during the most magical time of year. Reporting to a Sales Manager, you will help make life extraordinary by leading with a people‑first mentality and ensuring exceptional customer service.

Responsibilities

• Warmly welcome clients at store entrances and within departments, transitioning them to the appropriate associate based on service needs.
• Serve in different areas of the store according to business needs.
• Process efficient Point‑of‑Sale transactions as needed.
• Handle escalated issues graciously by connecting customers with a member of the management team.
• Follow up on customer requests, questions, and needs.
• Support BOPIS and curbside pickup, as well as online and in‑store alterations in partnership with the Operations team and managers on duty.
• Partner to support fitting‑room experiences when needed.
• Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry‑out, or delivery.

Requirements

• Minimum 1 year of experience in a customer‑centric role with a proven ability to sell products and services.
• Familiarity with and ability to use retail and mobile technologies.
• Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Pay

The starting salary for this position is between $18.00 and $20.00 hourly. A broader salary range of $17.90 – $22.39 reflects multiple markets, including higher‑cost areas; actual starting pay will be determined by work location, experience, and other job‑related factors.

Schedule

Flexible schedule required; shifts may include nights, weekends, and holidays based on business needs.

Benefits

• Employee discount.