Seasonal Selling Associate (FOH)

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in pursuit of the extraordinary. Known for creating the “Neiman Marcus magic” through exceptional customer experiences—including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail‑tainment” initiatives—Neiman Marcus serves customers across its 36 stores, digital channels, and remote selling. It is part of Saks Global’s portfolio of world‑class luxury retailers and real‑estate assets.

Responsibilities

• Ensure clients are warmly welcomed at store entrances and within departments, transitioning them to the appropriate associate based on service needs.
• Serve in different areas of the store based on business needs.
• Process efficient Point of Sale transactions as needed.
• Handle escalated issues graciously by connecting customers with a member of the management team.
• Follow up on customer requests, questions, and needs.
• Support BOPIS and curbside pickup, alterations (online and pickups) in partnership with the Operations team and managers on duty.
• Partner to support fitting‑room experiences when needed.
• Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry‑out, or delivery.

Requirements

• Minimum 1 year of experience in a customer‑centric role with proven ability to sell products and services.
• Familiarity with and ability to use retail and mobile technologies.
• Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Benefits

• Opportunity to work in a dynamic, fast‑paced environment at a company experiencing growth and transformation.
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer, including retail, distribution, digital, or corporate paths.
• Employee discount.

Pay

The starting salary for this position is between $18.00 and $20.00 hourly. A broader salary range of $19.61 – $24.51 is noted, reflecting variations by geographic location, market, experience, and other qualifications.

Schedule

Flexible schedule based on business needs, including nights, weekends, and holidays.