(Seasonal Sales Associate, Part-Time) Editor, LA

Overview

We are a people-powered ecosystem, bringing together engaging online and offline experiences. Over 11 years, we've built an iconic brand that transcends beauty, grounded in trust, empathy, and consistency. Our brand is woven into everyday moments, becoming part of routines, self-expression, and confidence. We're driven by a shared mission to become the Most Loved Lifestyle Brand in the World. Store teams embody our people-first philosophy, fostering an environment of authenticity, integrity, inclusion, equity, and empathy.

Customer Experience

As an Editor, you'll immerse yourself in every aspect of the customer journey, from start to finish. You'll be trained in all store operations, including customer-facing and back-of-house tasks. Your role includes assisting with coverage, working in both environments, and leading inclusive and interactive product engagement. You'll lead meaningful customer interactions, focusing on demonstrations, applications, recommendations, and routine building. You'll also develop and nurture relationships with customers, engaging them pre- and post-visits. You'll model and coach Glossier's customer experience principles, ensuring memorable and inspiring experiences.

Teamwork

Operate with optimism and joy, sharing excitement with the Glossier community on product launches, activations, and special events. Partner with store leadership to communicate feedback on inventory logistics, packaging, and customer experiences. Serve as a product guru, demonstrating new products, and supporting new hires and cross-training team members. Uphold confidentiality and handle sensitive information with care. Be a skilled multitasker, accommodating multiple customer requests without compromising service standards.

Qualifications

• Passion for creating memorable experiences through meaningful personal interactions
• Effective collaborator in nature, driven by teamwork
• Positive, willing to learn and grow, motivated in fast-paced environments
• Highly adaptable, showing empathy and driving action
• Driven by operational excellence, understanding retail logistics
• Willingness to roll up sleeves and contribute during situations requiring it
• Prior experience with POS or inventory management systems
• Demonstrated ability to drive sales with a hospitality mindset