Seasonal Retail Stock - Palladio Rack

About the role

As a Nordstrom Rack team member, you'll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience while keeping the store clean and clutter-free. Flexibility is key, as you may occasionally work in different areas of the store to maintain cleanliness, organize stockrooms, and help customers find great deals. Roles are available in Sales, Customer Service, Stock, and Fulfillment departments.

Responsibilities

Sales and Customer Service

• Work with the team to keep the sales floor "runway ready" by re-merchandising, straightening, and ensuring proper sizing and stock levels throughout the day.
• Assist customers with transactions across multiple platforms (in-store, online, and mobile), including operating a point-of-sale system, bagging items, and handling bulky or heavy merchandise.
• Support fitting room operations by greeting customers, assisting with needs, and sorting and returning clothing to the sales floor.
• Maintain a clean and organized customer experience by sorting and returning clothing to the sales floor.
• Keep stockrooms organized, ensuring merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all store technologies and adhere to operational, merchandise, and asset protection standards.
• Promote initiatives like the Nordstrom Rewards program.

Stock Support and Fulfillment

• Receive, unload, and unpack freight, delivering newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner while adhering to quality standards.
• Prepare and ship customer orders following packing and shipping guidelines.
• Utilize inventory management systems to scan, process, and research merchandise shipments.
• Maintain clean and organized selling floors and stockrooms.
• Provide general store support, including setting up special events, organizing backrooms, handling markdowns, and relocating store fixtures.

Requirements

• Clear, effective communication and strong interpersonal skills.
• Accountability, initiative, and a high level of ownership.
• Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
• Flexibility to work a schedule based on business needs.

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handling bulky and awkwardly shaped items, including reaching above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
• For Stock and Fulfillment roles: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Pay

Pay range: $18.10 - $18.80 hourly. Offers are dependent on location, job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance.
• Retirement savings plan (401k) with potential performance-based incentives/bonuses.
• Paid Time Off (PTO) accruals and holidays.
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.

Eligibility requirements may apply based on location, job level, classification, and length of employment.