Seasonal Retail Sales Associate, Westmoreland Mall

About the role

As a Seasonal Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Responsibilities

• Begin each day energized, wear name badge with pride, greet teammates, and ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top‑selling items, and stay current on trends and promotions to engage, educate, and sell with confidence.
• Offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships that encourage repeat visits.
• Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise for vendor return, updating signs and pricing, and supporting any needed merchandise moves.
• Finish Strong: share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank‑you, often walking the package around and using the customer’s name.
• Support teammates with honesty, care, and collaboration to better serve customers and communities.
• Strive to improve daily, take pride in work, achieve sales goals, and learn from peers to deliver individual and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.